1. experience and education Ervins Butkevics Head of Educational dpt.

2. Chamber from non-governmental 1000 + members probably the largest three major priorities 1934

3. learning Chamber Seminars Partner Seminars Produktivitate.lvWeb learning International Projects

4. Chamber Seminars Tuesday e-Club Wednesday Communication Thursday Finances Mobile Friday

5. Export Morning Legal Evening Perfect Public Performance Discucussions & Wine Chamber Seminars

6. Partner Seminars

7. ESF financial support: 2.15 mil. Euro

8. 52% 62% 72% European co-finance for business

9. www.produktivitate.lv

10. about the project ESF direct support1.428 mil. Euro ESF support intensityFrom 52,5% till 72,5% Implementation time2011. – 213. (November) Target audienceSME, with a few exceptions Project ManagementChamber of Commerce Project Current Status Number of Partners Number of Courses On-going, open to businesses 400 140

11. web learning 1. e-mail marketing & databases 2. e-commerce & Amazon.com

12. new international projects Export to EU - Russian Businessmen corporate web training training in Riga, one week program (platform development)

13. 1. IT & computers related subjects 40% 2. GMP training, coaching courses 30% 3. Laboratory work improvements 10% 4. Manufacturing & management 20% 2/3 of ESF project completed 40 companies joined project

14. 60% pharmacy related subjects, 20% quality management courses 10% technology improvement 10% other (management, sales)

15. mainly foreign trainers 200 000 Euro budget in-house training stuff studies offered 3x /year

17. Yes, we do trainig a lot! But, we do it ourselves Universities can’t help! Their Marketing is crap! Suppliers good teachers Soft-skills study also crap! They look only for money We are teaching ourserves And we do train retailers

19. Thank you for attention