1. Leadership Jeremy Swain Thames Reach

2. Leadership issue 1 – being prepared to explore new ways of working  We want to empower you, but check with us first  Understanding the history and not dismissing current practice  Finding a partner to make the change

3. Leadership issue 2 – investing in investigating  Creating the environment to experiment  Explaining the conundrum  Inspiring the vanguard  Piloting new approaches and taking risks  Evidencing the impact

4. Leadership challenge 3 – winning over key stakeholders  Key managers  The Board  The wider sector

5. Key leadership challenge 4 – maintaining the momentum  Keeping the profile high  Evolution not revolution  Sharing successes  Keep returning to service user vindication

6. Leadership challenge 5 – Making it part of the DNA  Business Plan objective  Tools in place to measure progress  Explicit requirements in staff action plans  Appoint the right people – including service users!

7. Leadership challenge 6: Don’t stop changing!  Employing more service users  Competency-based recruitment  Extending in-house training  More user involvement/influence  More ETE support, because service users want it  New support planning system on LINK  Taking empowerment further - Blue Salmon

8. Leadership Key questions for discussion: How aware is your organisation’s leadership of the need to improve services and work in a more person- centred way? What have you done - or could do - to generate or build on this awareness? (See p20 in your delegate pack for checklist)