1. By Stephen Manallack. Author, “Soft Skills for a Flat World” (Tata McGraw-Hill India, 2012) The single most important thing for LEADERS about soft skills.

2. My Culture. Finding My Voice. Western Model Flaws Individualistic Mixed outcomes Leading in a Flat World = Outstanding communication skills © Stephen Manallack 2012 Every soft skills program needs a cultural bias, with global awareness.

3. My Attitude. My Messages. © Stephen Manallack 2012 You don’t empower the LEADER by just giving soft skills – you also need to give them the mind of a communicator.

4. The biggest challenge LEADERS will face? © Stephen Manallack 2012 Change & this flat world. GandhiKanadWelchDrucker

5. © Stephen Manallack 2012 Remember that our state of mind impacts our soft skills…

6. Leading Mindsets for the Flat World. © Stephen Manallack 2012 Generosity and soft skills in the flat world. Build in other positive attitudes/values. BuffettBransonGandhi

7. Every Leader will face Setbacks & Challenges. © Stephen Manallack 2012 Prepare for this Flat World future. ShawJobs

8. Let’s Create an Indian Model. © Stephen Manallack 2012 Soft skills & culture & attitude & values. Best India & Best West. Flexible, adaptable communicators! TataTwainBirla

9. © Stephen Manallack 2012 The Stephen Manallack Leadership Centre. Succeed in Flat World Soft Skills for New Hires Soft Skills for Leaders Lead through Change Create the mind of Success Speak & Present Network among CEO’s Mentor Program Master Classes