1. Hosting an Enterprise Financial Forecasting Application with Terminal Server Published: June 2003

2. Solution Overview ● Situation ● Poor remote WAN performance ● Solution ● Hosting application through Terminal Server ● Benefits ● Out-of-box solution ● Quick and easy application deployment ● Scalable solution

3. Products and Technology ● Terminal Server Component of Microsoft Windows Server Operating Systems ● SQL Server 2000 ● Microsoft Excel ● SRC Software Advisor Series applications

4. Situation ● Reporting Critical Business Data ● Financial IT group aggregates company-wide budget and forecasting data, reports to senior management ● Team uses SRC Software Advisor Series applications ● Excel front end ● SQL Server data depository

5. Situation ● Infrastructure Limits Worldwide Deployment ● Poor WAN performance ● Large file transfer requirements ● Alternative solutions more costly

6. Solution ● Host application using Terminal Server component of Windows Server Operating Systems ● Acceptable WAN performance ● Substantial cost savings and benefits

7. Preparing for Terminal Server Hosting ● Memory requirements ● Stress and load testing ● Simulated WAN Test

8. Stress and Load Testing ● Incremental increase of users to simulate load ● Scripted test with live users to simulate workflow ● 87% reported no application degradation during max loads ● 50 concurrent users per server deemed optimal

9. Simulated WAN Test ● Quantify user experience using WAN simulator ● Bandwidth ● Saturation ● Latency

10. The Production Environment Japan Terminal Server running SRC SQL Server Redmond London Clients Terminal Servers running SRC Data WAN

11. Application Growth Over Time Year Operating System Hardware Configuration Concurrent Users Supported 2000Windows 2000 Server4 processor Pentium 500 MHz server, 2 GB memory e*BIS 50 2001Windows 2000 Server4 processor Pentium III Xeon 700 MHz server, 2.5 GB memory 70 2003Windows Server 20034 processor Pentium III Xeon 1.4 GHz server, 8 GB memory Over 100

12. SRC Application Accessed Through Terminal Services Client

13. Business Benefits ● Cost Benefits ● IT Administration Benefits ● User Satisfaction

14. Best Practices ● Scale appropriately for expected total user demand ● Determine acceptable latency ● Evaluate your application for hosting suitability ● Limit the terminal server role to that of terminal server ● Configure server settings appropriately to secure a hosted environment

15. Best Practices ● Review configuration settings ● Configure and monitor disks appropriately ● Monitor hardware requirements ● Strive to minimize latency ● Deploy upgrades carefully

16. Summary ● Scaleable, fast and easy to deploy ● Resolves WAN limitations and enables world-wide deployment ● Only requires one full time technologist ● High stability results in higher user satisfaction ● Provides Global access to key financial information

17. For More Information ● Additional content on Microsoft IT deployments and best practices can be found on http://www.microsoft.comhttp://www.microsoft.com ● Microsoft TechNet http://www.microsoft.com/technet/itshowcase http://www.microsoft.com/technet/itshowcase ● Microsoft Case Study Resources http://www.microsoft.com/resources/casestudies

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