1. 1 Leadership Symposium April 17, 2012 Great Place To Work Best Practices Employee Recognition

2. Top 5 Aspects of Job Satisfaction Job security (63%) Opportunities to use skills/abilities (62%) Financial stability of organization, relationship with immediate supervisor (tie at 55%) Compensation/pay (54%) Benefits, the work itself and communication between employee and sr. management (53% each) 2011 Society of Human Resources Management Study 2

3. Journey to Becoming a Great Place to Work Great Place To Work Dimension of Respect includes thanking employees, taking an interest in employees as individuals and involving employees in decisions that impact their work Dimension of Fairness includes all staff are full members of the team and all have opportunities for special recognition 3

4. Employee Recognition Webster defines recognition as Acknowledgment Special notice or attention 4

5. Recognition at Iowa Health Des Moines Always Committed to Excellence (ACE) Award Employees who go above and beyond their jobs in demonstrating our CORE values Nominated by other IHDM employees Initial Human Resources review Review and final approval by Senior Team 5

6. Always Committed to Excellence Quarterly ceremony Senior Team emcee Nominator reads the story Recipient has the opportunity to speak Gift for each recipient 6

7. Always Committed to Excellence 7

8. ACE Recipients Lance Beresford, COTA Iowa Lutheran Outpatient Therapy Nominated by a peer Created a device to assist one of the patients with support to enable her to continue playing her violin 8

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12. Ann Ungs, Physical Therapist Blank Children’s Hospital Pediatric Therapy Nominated by a peer, who is the mother of a child in the Dance Without Limits program Co-nominated with Monika Peltz, Dance Instructor Collaborated to use assistive devices to enable children with disabilities to participate in dance class 12

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16. Questions? Please feel free to contact me: Jane A. Coy, SPHR Employee Relations Manager Iowa Health Des Moines (515) 241-8224 coyja@ihs.org 16