1. E MPLOYEE O NBOARDING Training and Retaining Onboarding Toolkit for Managers

2. 2013 Turnover and Cost to TSA THQ Human Resources Department 20132 39.84340$5,843,108 57.30%338$5,234,084 29.61%468$9,523,142 34.9%267$5.898,234 37.75%256$3,708,833 33.23%115$1,818,600 38.52%606$9,629,786 49.09%460$9.548,123 52.69%507$9,872,927 Avg. 41.913357$61,076,837

3. Onboarding  WHY SO IMPORTANT?

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5. Process of filling out forms, getting an overview of employment benefits and payroll setup. INDUCTION Done in conjunction with induction and includes an introduction to the company and its structure. NEW EMPLOYEE ORIENTATION Longer term process that focuses on helping new employees become a part of the organization, building relationships, understanding their role and how they add value. ONBOARDING THQ Human Resources Department 20135

6. It All Matters! Greeted warmly Functioning workstation Lunch partner First day – most important day!

7. We never get a second chance to make a first impression!

8. welcomed, comfortable, prepared, and supported 1 Increase impact within the organization 2 employee success leads to satisfaction and retention 3 Effective employee onboarding serves three interrelated purposes.

9. Before the first day

10. The first day

11. The first three months

12. Best Practices

13. Do I Really Want To Add One More Thing To My List of Responsibilities?

14. L ET ’ S G ET S TARTED Manager TEN COMMANDMENTS TEN

15. Responsibility 1. Thou shall set up thy employee's workstation. 2. Thou shalt create a balance 3. Thou shalt think beyond the first few days. Provision 4. Thou shalt have relevant paperwork ready. 5. Thou shalt give a written plan of employee objectives and responsibilities. Connection 6. Thou shalt give thy employ thy undivided attention. 7. Thou shalt schedule one-on-one time. 8.. Thou shalt introduce thy employee to thy neighbors. Clarity 9. Thou shalt clarify the company culture. 10. Thou shalt not bear false witness against thy employee. 15

16. Employee Orientation At A Glance NEW EMPLOYEE ORIENTATION AT A GLANCE Employee Name & Orientation Date (Name & Date) MONTH 1MONTH 2MONTH 3MONTH 4MONTH 5MONTH 6MONTH 7MONTH 8MONTH 9MONTH 10 MONTH 11MONTH 12 INDIVIUAL ORIENTATION Orientation Day Weekly meetings for new employee with supervisor Department level orientation for new employees Check in with new employee from HR end of 1st mo. 30 day One-on One with employee & supervisor 60 day One-on One with employee & supervisor 90 day One-on One with employee & supervisor Mid-Year review for new employee by supervisor Annual Review for employee by supervisor HUMAN RELATIONS ON-BOARDING Employee Health Fair (Annually) Employee Appreciation Day (Annually) Family Devoitions (Weekly) Annual Christmas Celebration SOCIAL MODULES Lunch and Learns: offered throughout the year JOB TRAININGS Online Trainings offered

17. Q UESTIONS ?