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Published byWendy Tyler Modified over 9 years ago
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Setting up the New Stuff Planning & Implementing Library 2.0 David Lee King Topeka & Shawnee County Public Library Davidleeking.com
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Three Parts 1.Why, What, Who, How, and When 2.Content, Container, and Customer 3.Some Specifics
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Part 1: Why, What, Who, How, and When
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Why?
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Why set up new services? meet changing customer needs stay culturally relevant Keep digital space up-to-date
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What services to set up? Lots to choose from! think through goals what should the end result look like?
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Who does the work? Patrons? Staff?
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How to make it happen Admin and Management staff time do we have –the equipment –willing participants –can we make willing participants? –Skilled staff?
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When to roll it out like, yesterday! seriously - some things don't take a lot of time –blogs, flickr, youtube, IM –5 minutes, tops depends on you
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Part 2: Content, Container, Customer
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Content Conversational tone Create often Reuse Content…
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inviting participation Just Ask.
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Container Just the Basics or Fancy-Schmancy?
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Customers Contacts Comments Creators
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contacts
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comments answer them quickly default to “comments on” edit if needed
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creators? decide about customer content –Actual content? –Comments only? who's in charge of content babysitting? –Doesn’t have to be the “webmaster” –Definitely not Admin!
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Part 3: Some Specifics…
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Blogs, flickr, MySpace, YouTube
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blogs
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decisions Mylibrary.blogspot.com or Mylibrary.org/blog
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decisions reason for the blog –what's new at the library? –new books? –library news? who's in charge? who writes? Who answers comments?
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tricks link to your stuff –catalog –events flickr for images –saves storage space on server –pic is in two places - re-using content –two places for comments Customer and staff training
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staff needs a little training on posting writing for the web training Basic HTML – for flickr, etc
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decisions Downloadable video? Channel Design reason for the videos –current what's up at the lib? –what's new/library update videos –videos of events –training –new books? –library news?
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decisions YouTube-specific account stuff who's in charge? who creates videos? who watches comments? Staff or customer content? Everything in Blogs above…
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tricks channels: link to other relevant channels! provide link back to library page Embed video on your website!
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staff needs training! equipment
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MySpace
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decisions: MySpace name, age, sex Design/skin Reason for the page!!! Make use of multimedia?
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tricks Musical artist account… Reuse content Customized additions Link to your content!
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staff needs who's in charge of it? who will write for it? who will check it and comments? Time
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