1. Copyright 2005 1 Google – USER PERSPECTIVES Roger Clarke Xamax Consultancy Pty Ltd, Canberra Visiting Professor in Comp. Sci., A.N.U., Uni. of Hong Kong Visiting Professor in Cyberspace Law & Policy, U.N.S.W. http://www.anu.edu.au/people/Roger.Clarke/....../II/Google0512 {.html,.ppt} National Institute of Social Sciences & the Law A.N.U., 9 December 2005

2. Copyright 2005 2 USER PERSPECTIVES The Content Accessor The Content Expressor The Content Consumer The Private Person

3. Copyright 2005 3 Interests of the Content Accessor The Web – Phase 1 Accessibility / Free as in bird / open Free as in beer / gratis Equitability Usability / Ease-of-Use Reliability Selectivity / Censorship...

4. Copyright 2005 4 But the Web is a puny first attempt Hotlinks are not Hyperlinks not bi-directional unary Anchors are Limited dependent on the originator absolute not relative No Transclusion Anchor differs from target No Micropayments Scheme No Version Management Accessible Content is Limited Database Content used for Page-Generation ‘Grey Web’ locked behind loginid and password Restricted-Distribution ‘Publications’ by govts, corporations, high-fee consultancy reports Unarchived, lost pages Limited Retrospective Capture (out of print books, newpaper archives, letters)

5. Copyright 2005 5 Interests of the Content Accessor The Web – Phase 2 Discoverability Sampleability Abstract Selective Random Excerptability / Quotability Storability Rediscoverability (e.g. cache, Wayback) Version Management (e.g. Mod. Tracking)

6. Copyright 2005 6 Interests of the Content Expressor Freedom to Create / Express Freedom to Communicate ‘Privately’ / in restricted fashion ‘Publicly’ Freedom to Control ‘copying’, adaptation, republication...

7. Copyright 2005 7 Interests of the Content Consumer Persistence of Accessibility cf. one-time access permission Transparency of Terms Negotiability of Terms Recourse Enforceability...

8. Copyright 2005 8 Interests of the Private Person Privacy Dimensions: of the Physical Person of Personal Behaviour of Personal Communications of Personal Data Motivations: Psychological Social Political Economic Control of Personal Data: Non-Disclosed (e.g. the home, personal secrets) Compulsorily-Disclosed (e.g. court, census, govt, monopoly-providers) Selectively-Disclosed (e.g. ‘in confidence’) Public Place, but with privacy expectation Published

9. Copyright 2005 9 ‘Research Your Next Appointment’ Their Own Site(s) Event Programs Committee Minutes Court Reports Media Reports as subject as commentator as bystander as reporter/contributor /poet Letters to the Editor Postings email-lists fora blogs Logs (e.g. in court) IAPs ISPs own machine ‘Little Black Books’ Commercial Databases Dead Pages, from the Wayback Machine

10. Copyright 2005 10 Privacy Threats from Open Information Discoverability Data Associations Second-Round Effects More Data Retention More Data Capture Data Quality Problems Out-of-Date Incomplete Acontextual Inaccurate Scurrilous Spurious

11. Copyright 2005 11 Long-Term Email Risk Exposures Both Parties’s IAPs: IP-address(es) used, disclosing location, trail authorised / unauthorised disclosure, with/without notification; data retention Mail-Recipient’s ISP: access to, use of traffic access to, use of content authorised / unauthorised disclosure, with/without notification retention after download ISP Mail-Hosting / Webmail long-term retention Gmail Subscribers targeted ads based on text from senders, cf. consumer behaviour manipulation correlation with data from other services Senders to Gmail Addresses examination of text long-term retention long-term unauthorised disclosure, no notification

12. Copyright 2005 12 EPIC on Gmail No non-Subscribers Consent to content extraction Unlimited data retention Profiling across Google product line Harms expectation of privacy Insufficient privacy policy No data protection on sale of company or change of company policy http://www.epic.org/privacy/gmail/fa q.html, August 2004 Gmail is a privacy disaster Google is attempting to engage in indefinite data retention Google has publicly stated it will not discuss law enforcement requests for personal information. So we have no idea how Google responds to law enforcement, nor how many requests have been received private email, 8 Dec 2005

13. Copyright 2005 13 What’s Google? Crawler, Search-Engine Search Extensions: Cache / Archive Images News Scholar Definitions Site-Search... Content Library Print Earth...

14. Copyright 2005 14 What’s Google? Crawler, Search-Engine Search Extensions: Cache / Archive Images News Scholar Definitions Site-Search... Content Library Print Earth... ‘something that knows a lot about you’ Logs of IP-Addresses, Search-Terms, Ad-Clicks Long-term Cookie and ID for all Google Services Gmail: all subscriber emails emails of all correspondents Orkut Profile Data Log of Content-Accesses

15. Copyright 2005 15 Google – USER PERSPECTIVES Roger Clarke Xamax Consultancy Pty Ltd, Canberra Visiting Professor in Comp. Sci., A.N.U., Uni. of Hong Kong Visiting Professor in Cyberspace Law & Policy, U.N.S.W. http://www.anu.edu.au/people/Roger.Clarke/....../II/Google0512 {.html,.ppt} National Institute of Social Sciences & the Law A.N.U., 9 December 2005