1. Tempus SCM project Strategic Management of Staff Development at University 6 November 2004 Zagreb, Croatia Quality Management & Professionalization Alie van Arragon University of Groningen, the Netherlands

2. Dutch Dimensions 14 universities 180,000 students 60 colleges of higher professional education 260,000 students 16 million inhabitants

3. University of Groningen 22,000 students 5,000 employees 10 faculties 60 Bachelor’s programmes 100 Master’s programmes PhD programme

4. Changes Secondary Education Bachelor and Master Quality Evaluation for Teaching = Accreditation for Research = Funding & Research Master International standards

5. Bachelor - Master structure Master: 60 or 120 EC Bachelor: 180 EC Focus on research Focus on profession - academic context - chosen discipline majorminors - free choice - two-in-one as major 120 EC2 x 30 EC Focus on student Academic learning Active learning environment Major - Minor

6. Quality Evaluation All universities Teaching every 6 years: national Research every 6 years: international Since 1988 Based on: self evaluation and visitation Students participate

7. University of Groningen Internal Quality Evaluation Research Teaching - courses - tests & exams - lecturers / staff - facilities - output: quality & quantity

8. Lecturers / Staff Quality Standard Faculty University of Groningen Dutch Universities International

9. Lecturers / Staff Career differentiation Professionalization of - HRM itself - management - (academic) staff / lecturers

10. Career Differentiation Research and Teaching Research or Teaching ‘Outside’ activities Supporting Roles Go elsewhere

11. Professionalization HRM: content Recruitment & Selection Career development interviews Assessment

12. Professionalization Management: content Competencies Conflict Management “Breaking bad news” interview

13. Professionalization Staff / Lecturers: content Bachelor-Master & major-minor Quality Assurance Interdisciplinary Focus Project Management Presentation Techniques

14. Professionalization Also Didactic Techniques/Didactics English Language Cultural Aspects of Internationalization IT / Electronic Learning Environment

15. Professionalization Organization & structure Every faculty has its own HRM Faculty of Law: 250 fte, HRM 3 fte Faculty of Medicine: 1150 fte, HRM 8 fte

16. Professionalization Rector’s office: 30 fte HRM policy & HRM 8 fte Administration 7 fte Career paths 8 fte Legal counsel 7 fte

17. Professionalization Budget: 2 % of personnel costs: M€ 260 = M€ 5.2

18. Not enough Professionalization Consequences for staff / lecturers No English courses No Research Master No tenure No promotion

19. University of Groningen No English courses = no students from abroad No Top Master = no top students = not enough research No quality in teaching = no accreditation = no funding No future as a research university