1. Monitoring: Continuous Improvements & Achieving Results Scott Copsey Travel Plan Coordinator University of Hertfordshire

2. Outline  Uni of Hertfordshire Overview  Why Travel Plans?  Travel Plan Data Sources/Information  Monitoring Progress  Maintaining Momentum  Establishing a Business Case  Discussion & Questions

3.  Semi Rural/Urban  Near to A1(M) & M25  Major North-South road & rail network  Hertfordshire has high car ownership/capita  Large rural hinterland  University seen as a ‘car necessary’ destination University of Hertfordshire Overview

4.  University Status 1992; 2,500 Staff; 22,000 Students (FTE) over Three Campuses  Travel Plan Developed 2002 and implemented 2003 – Full Time Travel Coordinator Travel Plan Targets  Headline Targets set for September 2008: - Staff (70% car, now 68%  down from 82%) - Student (27% car, now 24%  down from 37%) University of Hertfordshire Overview

5. Staff Primary (usual) Mode of Travel to the University 2007 Current Transport Demand

6. Why Travel Plans? In the UK there is increasing pressure on business and organisations, (including Colleges and Universities) to implement Travel Plans. Reasons include: Environmental Impacts - climate change, consumption of natural resources, decreases in local air quality, land use, land and water pollution, noise, light pollution. Business Impacts - environmental performance and legislation, cost of congestion, employee sickness, cost of fuel and taxes, car parking, new build implications. Social Impacts - pressure from local communities and local authorities, accidents, safety, health, access. Before you can manage these issues, you need to collect data and monitor changes – HOW!!!

7. Travel Plan Data Sources/Information  Employee Commuter Questionnaire  Car Park and On Street Surveys  Site Travel Reviews (can include) –Fleet vehicles (i.e. Estates vehicles) –Business Travel (All forms, including air travel) –Company Car Fleet –Visitors !!  Secondary Data –Company Reports –Meetings (Minutes) –Government Publications

8. An Employee Travel Survey allows:  Identify how employees commute to work and the reasons for using their mode of travel  Identify employees characterises for G.I.S. analysis (i.e. post code analysis)  Identify employees who could potentially change their mode of transport  Consider measures appropriate to implement and target to different demographic groups  Awareness raising of Travel Plan as well as solicit suggestions which could be adopted Employee Commuter Questionnaire

9. Car Park & On Street Surveys

10. On Street Term time/ Holiday Parking

11. Site Travel Reviews Review(s) should consider: (On and to the Site) Pedestrian access and facilities Cycle/ Motorcycle access facilities Bus services Rail/Underground services Vehicle access Integration of transport modes (e.g. timetables, through tickets, car sharing databases, cycles on trains) Can you think of any more? Car Parking

12. Monitoring Progress (1)

13. Monitoring Progress (2)

14. Monitoring Progress (3)

15. Maintaining Momentum Data are important for setting Headline Targets and then assessing what impact measures (specific or a package) have Staff/Commuter Questionnaires provide the building blocks of a Travel Plan, but can be backed up using car park/ on street parking counts and site reviews

16. UH Campuses

18. Establishing a Business Case  3,600 car park spaces each cost £1,000/space/year  Average cost staff pay is 13p/day (incentive to drive!!)  Students pay 50p on campus, free Park & Ride 8% staff & 16% students use UNO (i.e. buses)

19. Discussion & Questions