1. Post-Exhibition Returns Procedures: What to return and what NOT to return: follow the guide below to minimise return freight costs: RETURN TO EXHIBITIONS BY HANDRETURN TO EDC BOGNOR VIA COURIER DISCARD ONSITE Oxford: Aimee Maciak, C&E Chip & Pin Terminals Loan laptops and/or iPads MiFi Devices iPad POS Terminal Order Forms/Receipts Chichester: Chris Stevenson, Finance Order Forms/Receipts Cash (for PD shows) Chip & Pin Terminals Weinheim: Torben Quasdorf, C&E GSALL Chip & Pin Terminals GSALL Loan laptops and/or iPads GSALL MiFi Devices GSALL iPad POS Terminal Order Forms/Receipts for GSALL shows Please DO NOT include ANY hand carried items in the return shipment to EDC. Unsold Books Owned Exhibition Equipment: Hardcase stands Pull-Up Stands/Posters/Graphics Zed-Up stands Media Wall/Monitor Stand* Portable Book Cases* Tech Stations/Bouncepad iPad Security * iPad Security Stands* Tablecloths Cardboard display equipment Tech Boxes Journal Dumpbins (return only if in good usable condition) * IMPORTANT: Please ensure you follow any specific packing instructions for these items. If there are any large rolls of tape left, please pack tape in box by packing that box last and cutting the tape, putting the tape in the box, then sealing it. Exhibitions Stationery Box: Please ensure that you: Pack up the box contents carefully with only the items listed as contents. Keep a list of the contents on the box so it can be easily identified upon return to Bognor Warehouse. DO NOT add any items to the box. Promo Items: Please ONLY return expensive premiums (e.g. key rings) AND/OR large quantities of catalogues should be sent back to EDC. Leftover Journals: IMPORTANT: Please do an estimated count of journals by title and log on journal wastage report. See below for details. Damaged books Leftover leaflets/promo: In addition to assessing the journal wastage, can you also take a note of product and promotional collateral uptake/ wastage. When you have done this then you can crunch these up to package books for safer shipping. Left over Titles on Display lists: Crunch these up to use as packaging. Please check with venue regarding recycling options for anything left behind.

2. All exhibition equipment listed above should be returned to the EDC, Bognor and are NOT to be sent back to your local office for storage! Please keep the original equipment boxes/packaging for Wiley owned equipment. At the end of the conference repack items into the same boxes they arrived in as the boxes are labelled up with the items unique SKU. Following these guidelines assists in ensuring that everything is received back into the warehouse and can be reused for other exhibitions. Without these details, we will be unable to determine if cartons are missing or where your pull-ups have gone astray. Return Shipment Procedures: Exhibitions arrange the collection of returns and exhibition kits. If a Freight Forwarder has been arranged, details will be included on the convention memo sent out by the Exhibition Manager. DO NOT mix books with Promo & Exhibition Kit in returned cartons. SEPARATE supplies and label the boxes. DO NOT include any Journals or Promo Leaflets in the return shipment. Call or email B&H Worldwide to confirm the exact number of boxes to be collected and their final location where possible, to ensure all materials are collected: B&H Worldwide Contact Details: Samantha Scott, Exhibitions Supervisor Tel: +44 (0)208 7595544 / email: exhibitions@bhworldwide.com Out of Hours Mobile No: 07584 505726 Return Labels: Return labels are located in the Exhibitions Stationery Box (Copy of Books Invoice should be included in inbound shipment of books) Please include the Exhibit Id and No Boxes on the return shipment label for easy identification by EDC, Bognor upon return of the shipment