1. Information Exchange Modeling and Business Process Mapping California Department of Justice Bureau of Criminal Identification and Information

2. 2/6/2007CA DOJ BCII2 Agenda Brief History REC Project Summary Recommendations Q & A

3. 2/6/2007CA DOJ BCII3 Brief History of REC 2003-2005 – California Attorney General’s Criminal Justice Integration Subcommittee (CCJIS) identified priority adult criminal information exchanges throughout the state. May 2005 – CA Department of Justice (CA DOJ) worked with SEARCH, the National Consortium for Justice Information and Statistics, and conducted a Justice Information Exchange Model (JIEM) analysis of 44 priority exchanges. June 2005 – CA DOJ targeted the Record Error Correspondence (REC) manual exchange process for automation.

4. 2/6/2007CA DOJ BCII4 Brief History of REC (cont.) July 2005-July 2006 – Using the JIEM Modeling Tool, we dissected the exchange and examined the business process. –We leveraged the department’s existing disposition processor to handle the new electronic exchange. –We involved the clients and subject matter experts and ultimately reengineered the business process for correcting errors on criminal history records originally submitted via live scan. November 2006 – Technical specifications were completed for new automated REC system.

5. 2/6/2007CA DOJ BCII5 REC Project Goals Use JIEM –To provide an in-depth business process analysis to understand the exchange Use subject matter experts –To provide the business need information Use in-house development team –To design REC automated system –To create technical documentation, an Information Exchange Package Document (IEPD), and make available for reusability by justice practitioners

6. 2/6/2007CA DOJ BCII6 REC Project Objectives To automate the request process for correcting errors on criminal history records that were originally submitted by live scan transaction to better meet the business need. To use JIEM analysis results to re-engineer the business process. To use JIEM to leverage the Global Justice XML Data Model (GJXDM).

7. 2/6/2007CA DOJ BCII7 REC Project Participants Participation by the following agencies was crucial to the goals and objectives: –Governance: CA Chief Probation Officer’s Association CA County Information Systems Director’s Association CA Court Executive Officer’s Advisory Committee CA Department of Corrections and Rehabilitation CA Department of Justice

8. 2/6/2007CA DOJ BCII8 REC Project Participants (cont.) CA Department of Motor Vehicles CA District Attorney’s Association CA Judicial Council CA Police Chief’s Association CA Public Defender’s Association CA State Sheriff’s Association –Development resources: SEARCH, The National Consortium for Justice Information and Statistics On-Target, Inc.

9. 2/6/2007CA DOJ BCII9 JIEM – Plays a key role SEARCH conducted on-site JIEM Modeling Tool and UML (Unified Modeling Language) modeling training for our development team. We used JIEM’s well-constructed reports to gain governance buy-off and keep them informed. Development staff used JIEM analysis results during “as-is” and “to-be” model development and combined them to create flexibility and strength in the re- engineering of the business process. JIEM keeps the focus on the exchange.

10. 2/6/2007CA DOJ BCII10 JIEM Exchange Report

11. 2/6/2007CA DOJ BCII11 REC Project Timeline 2005 2005 JanFebMarAprMayJunJulySepOctNovDec Complete SME Interviews JIEM Analysis Business Process JanFebMarAprMayJunJulySepOctNovDec Complete JIEM Analysis Reengineer Process Develop Specs 2006

12. 2/6/2007CA DOJ BCII12 REC Project Timeline 2007 2007 JanFebMarAprMayJunJulySepOctNovDec Development Acceptance Testing Web Access Setup JanFebMarAprMayJunJulySepOctNovDec Training & Implementation Acceptance Signoff Maintenance 2008

13. 2/6/2007CA DOJ BCII13 Current Status of REC Application Development Underway: –Specifications have been submitted to the programmers. –SMEs will stay involved up to and through the pilot test phase. –Development team is now creating an IEPD documenting the exchange and making it available for reusability. We continue to use JIEM Modeling Tool for reporting back to our governance.

14. 2/6/2007CA DOJ BCII14 Summary JIEM helped us to: – Climb into the exchange Understand its purpose Identify the barriers in the business process Analyze the business need – Leverage the GJXDM reference model – Minimize out-sourcing – Keep project governance informed

15. 2/6/2007CA DOJ BCII15 Recommendations JIEM is a powerful and effective exchange manager. Don’t be afraid to roll up your sleeves and dig in. JIEM is free—an answer to budget constraints. Use the JIEM’s IEPD Tool to document your exchange. Need training or have questions about your project? –Take advantage of the training and vast information- sharing knowledge base available with SEARCH.

16. 2/6/2007CA DOJ BCII16 Questions and Answers Thank you, Susanne Martin Staff Information Systems Analyst Automated Support Program, BCII California Department of Justice susanne.martin@doj.ca.gov (916) 227-4566