1. Welcome to Lync 2010 Dan McAllister Just arriving? Sign-in near the door Grab a handout Just arriving? Sign-in near the door Grab a handout Finished for the day? Please fill out our Class Evaluation Use the icon on the desktop Finished for the day? Please fill out our Class Evaluation Use the icon on the desktop

2. Morning Introduction What is Lync? Introduction to the interface Using Presence Managing Contacts Creating Contact Groups Using the Activity Feed Conversation History Collaboration Using Instant Messaging Adding Participants to a Lync session Promoting to include Voice & Video Sharing files through a conversation Integration with Office (Word, Excel, PowerPoint, SharePoint)

3. Afternoon Meetings Integration with Outlook Scheduling a Meeting from Outlook Joining an Online Meeting Lync Web App for External users Using the Stage Screen sharing Give/request control Recording a meeting Uploading Content Permissions and settings Phone & Video (only if enabled) Making Phone Calls Call forwarding Configuring Audio & video

4. Resources www.learnit.com/files o Choose the class >> the version >> the day >> download the files o Extract the files from.zip, if needed www.learnit.com/handouts o Choose the class >> the version >> the day >> download the handout o Print it, if desired NO MANUALS FOR MS LYNC www.learnit.com/evaluation o Give us feedback

5. No Microsoft Press Step-by-Step nor Inside Out books for Lync