1. 23 March 2010 Financial Sector Deepening Trust FinScope 2009

2. FinScope – scope of survey 2006 survey: first nationally representative financial consumer perception survey Sample size 4,950 2009 survey: regionally as well as nationally representative Sample size 7,680

3. Nationally representative sample

4. Demographics, Education & Income

5. Population pyramid: age & gender

6. Demographics female – male adult population

7. Demographics urban – rural population

8. Demographics urban – rural female / male based on the national estimates for 2009

9. Highest level of education reached

10. Source of income Respondents with more than one source of income could choose multiple answers

11. Access Strand

12. Access Strand 2009 - 2006 Definitions of the detailed Access Strand can be found in the pocket at the back of this brochure

13. Access Strand - detailed Definitions of the detailed Access Strand can be found in the pocket at the back of this brochure

14. Access Strand – detailed urban/rural Definitions of the detailed Access Strand can be found in the pocket at the back of this brochure

15. Access Strand – detailed urban/rural (absolute numbers) Definitions of the detailed Access Strand can be found in the pocket at the back of this brochure

16. Access to finance of income source

17. Regions with more than 14% of their population formally included

18. Regions with 70% or more financially excluded

19. The excluded by age groups 2006 and 2009

20. Landscape of access Transactions Insurance Credit Savings

21. Banking outreach 2006-2009 Percentage change (reference 2006) Number of people currently banked in 20061,467,815 Number of people currently banked in 20091,951,31033% Number of people previously banked in 2006635,792 Number of people previously banked in 2009776,98622% Number of people never banked in 200619,621,136 Number of people never banked in 200918,262,202-7% Total adult population in 200620,365,808 Total adult population in 200922,349,43210%

22. Movement in adult population who use banks

23. Reasons for never applying for a loan Multiple answers possible

24. Reasons for not having savings and investment products

25. Reasons for not having a bank account

26. Financial literacy 2009

27. Over 70% of the adult population wants to be educated or informed about…

28. Education and level of financial access are closely correlated

29. Insurance

30. Reasons for not having an insurance product

31. SACCOS membership

32. Informally included ROSCA: Rotating Savings & Credit Association ASCA: Accumulating Savings & Credit Association

33. Reasons for not belong to any informal savings group or society

34. Adult Tanzanians who save with and borrow from friends & family

35. Informally served adult Tanzanians who save with and borrow from friends & family

36. Mobile phones

37. Mobile phone usage by region

38. 23 March 2010 Financial Sector Deepening Trust THANK YOU!