2. How the Sausage is Made

3. 3  A day in the life  The life of an RFE (and the tools we use)  The life of a product version

4. 4 Kinetic Development: A Day in the Life  Development  Design  Implementation Design  Develop  Support  Content  Handlers  Bundles  Community articles  Continued learning  User groups  Self directed learning  Ruby Tuesday

5. 5 Where ideas come from?  Consumer RFEs  Predictive RFEs  Dreaming  Drinking our own champagne 57% of percentages are made up, including these.

6. 6 What do we do with the ideas?  Customer interaction is supported by Salesforce  Ideas/RFEs are stored in Redmine  Weekly product meetings (developers, support)  Yearly product development summit  Bulldog meetings

7. 7 The Life of an RFE / Development Tools  Get an email from a client

8. 8 The Life of an RFE / Development Tools  Enter the RFE in Redmine Redmine – Issue Management

9. 9

10. 10 Redmine – Issue Management

11. 11 Redmine – Issue Management

12. 12 The Life of an RFE / Development Tools  Brainstorm RFE implementation with Mindmeister

13. 13 Mindmeister – Mind Mapping

14. 14  Other things we use Mindmeister for  Roadmap planning  Meeting notes  Brainstorming

15. 15 The Life of an RFE / Development Tools  Prepare the VMWare development server  Started with VMWare Workstation/Fusion  Moved to VMWare ESXi  40 virtual machines on one server/SAN

16. 16 VMWare (ESXi) – Virtual Server

17. 17 The Life of an RFE / Development Tools  Prepare local development  Use Netbeans for Java projects  Use Sublime for Ruby/JRuby projects

18. 18 Netbeans – Development Environment

19. 19 Sublime – Text Editor

20. 20 The Life of an RFE / Development Tools  Commit our local changes to Github  Stores all of the changes we ever make

21. 21 Github – Version Control

22. 22 Github – Version Control

23. 23 Github – Version Control

24. 24 Github – Version Control

25. 25 Github – Version Control

26. 26 Other Tools We Use  Chrome Developer Tools (HTML, CSS, Javascript troubleshooting)  JSFiddle (isolated HTML, CSS, Javascript testing)  Gist (sample code, code sharing)  Litmus (browser and email compatibility)

27. 27

28. 28

29. 29

30. 30

31. 31 Product Lifecycle  3.0.0dev – Internal live development  Development testing  3.0.0rc1 – Feature complete, internal release  Support training, real world usage, gather feedback, documentation  3.0.0rc2 – Feature complete, early release  Gather feedback  3.0.0