1. TMK1536 0311Agent training only. Not for sales use. Supplies TMK1536 0311Agent training only. Not for sales use. E-mail - agentsupply@torchmarkcorp.com Toner - www.torchmarktoner.com Office Supplies - www.officemaxsolutions.com

2. TMK1536 0311Agent training only. Not for sales use. Ordering Supplies - LNL

3. TMK1536 0311Agent training only. Not for sales use. Connect to the Supply System IC51 Ordering Supplies - LNL

4. TMK1536 0311Agent training only. Not for sales use. Know your Order Week LNL system will only allow you to order one day during your assigned Order Week. Allow 7 business days for shipping Ordering Supplies - LNL

5. TMK1536 0311Agent training only. Not for sales use. Ordering Supplies - LNL Logon Credentials

6. TMK1536 0311Agent training only. Not for sales use. Ordering Supplies - LNL Select IC51

7. TMK1536 0311Agent training only. Not for sales use. Ordering Supplies - LNL 6 Digit Form Number

8. TMK1536 0311Agent training only. Not for sales use. Order the version of the form that is approved for your state(s). The system prohibits ordering unapproved forms. Ordering Supplies - LNL

9. TMK1536 0311Agent training only. Not for sales use. Ordering Supplies - LNL The system will not allow orders for forms available for download from Agent Services

10. TMK1536 0311Agent training only. Not for sales use. Verify applications and brochures form numbers for your state under Product Availability (Brochures & Applications) on Agent Services Ordering Supplies

11. TMK1536 0311Agent training only. Not for sales use. Ordering Supplies - LNL

12. TMK1536 0311Agent training only. Not for sales use. Form Numbers by state can be found in your online reports on IC072001 Ordering Supplies

13. TMK1536 0311Agent training only. Not for sales use. Oral Swab Order Form

14. TMK1536 0311Agent training only. Not for sales use. Oral swab orders are rounded to the next 100. Orders placed after the initial shipment should be rounded to the next 100. Kits will be filled based on a monthly report that shows A250 App count per month by Branch. We will research how many Oral Swabs have been turned in since your last order, and then adjust your new order accordingly Ordering Supplies - LNL MEM57 Revised Oral Swab Kits Ordering Process 1109

15. TMK1536 0311Agent training only. Not for sales use. Here are some examples of how quantities will be determined on Oral Swab Kit orders: Branch 001 Anniston Harris Branch 001 wrote 49 applications For LNL approximately 53% are non-tobacco or 26 apps The Branch would need 26 kits to write these applications. If a ratio of 2 kits per completed oral is used, then this number must be doubled for the number of kits to be ordered or 52 kits required. Orders are rounded to 100 – so 100 kits would be sent to Branch 001. Ordering Supplies - LNL MEM57 Revised Oral Swab Kits Ordering Process 1109

16. TMK1536 0311Agent training only. Not for sales use. Send the completed form to OralSwabOrders@torchmarkcorp.com Ordering Supplies - LNL MEM57 Revised Oral Swab Kits Ordering Process 1109

17. TMK1536 0311Agent training only. Not for sales use. Lead items charged to Lead Account Lead Boxes: Cancer MedFacts Child Safe Medicare Supplement Child Safe Kits MedFacts Kits Ordering Supplies

18. TMK1536 0311Agent training only. Not for sales use. Lead items not charged to Lead Account Recruiting Memorial Guide Door Hangers Ordering Supplies

19. TMK1536 0311Agent training only. Not for sales use. Emergency Supply Requests - Shipping charged to Branch Manager’s pay Ordering Supplies

20. TMK1536 0311Agent training only. Not for sales use. First Year - The supplies are charged to the supply account. Supply account charges will appear on the monthly Branch expense account. Office supplies will only be approved if the Z-Account is positive. Ordering Supplies

21. TMK1536 0311Agent training only. Not for sales use. www.Torchmarktoner.com Ordering Supplies - Toner

22. TMK1536 0311Agent training only. Not for sales use. B2B Toner is the only approved vendor Ordering Supplies - Toner

23. TMK1536 0311Agent training only. Not for sales use. Office Supplies B2B Toner - Toner Vendor Compatible toner/drum to the Name Brand Up to 50% cost savings Same delivery time frame as OfficeMax Branch can access the site with their own account Home Office reviews all Toner/Drum orders for approval Contact Customer Service for any help with your B2B Account - custserv@libnat.com

24. TMK1536 0311Agent training only. Not for sales use. Office supplies are ordered through OfficeMax. Ordering Supplies

25. TMK1536 0311Agent training only. Not for sales use. Office Supplies OfficeMax All Branch Managers have an account  OfficeMax will e-mail logon information to Branch Manager Established Branch Managers must have positive Z-Account to order office supplies New Branch Managers without Z-Account access order supplies as needed, subject to Home Office approval

26. TMK1536 0311Agent training only. Not for sales use. Office Supplies OfficeMax Order essential items online as needed — do not stockpile supplies Order only those items on the approved shopping list Home Office pays for supplies — expenses will appear on Branch Expense Summary If order does not arrive within 3 days of submission, or if you misplace your logon credentials e-mail custserv@libnat.com for a status update

27. TMK1536 0311Agent training only. Not for sales use. Office Supplies OfficeMax Retail Connect Provides Company-contracted prices on in-store purchases — not valid online Use www.officemaxsolutions.com for regular supply orders Use card to purchase items Company doesn’t pay for, but are reimbursable through Z-Account

28. TMK1536 0311Agent training only. Not for sales use. Office Supplies OfficeMax Retail Connect Use card to purchase supplies if negative Z-Account — hold for reimbursement up to 1 year until Z-Account is positive Saving money at time of purchase means less comes out of Z-Account

29. TMK1536 0311Agent training only. Not for sales use. Office Supplies Present your card to receive program pricing Not all items in the store are included in the program If store price differs from program cost, you pay lower price Pay with cash or personal credit card Submit for reimbursement same as all other purchases Items purchased in store must be returned to store