1. Human Resource Management

2. Functions ________ ________ Determining needs Recruiting Hiring ________________ ________and ________ Orientations Management development

3. Functions ________ ________ Compensating ________ ________ Benefits Moving employees ________________________ ________, ________, ________ ________ ________ Safety and other issues

4. HR Function of all management – not just HR

5. HR Issues ________ ________of unskilled workers Shift in age composition of work force ________ Complex set of ________ ________ Increase number of single parent and two- income ________ ________ Continued ________

6. HR Issues ________ Competition from ________labor pools ________ Increased demand for ________tailored to individual ________________ ________________ Growing concern over ________________, ________and ________care ________ ________sense of employee loyalty

7. Staffing ________ Determine ________employment needs Prepare job analysis Job descriptions, specifications (qualifications) Assessing future supply and demand of work force ________ ________ Diverse population

8. Issues with staffing People with skills not available and must be hired and trained ________________ Employees must be able to fit into ________________ Some organizations operate with union regulations, unattractive workplaces or offer low wages.

9. Where to hire? ________ ________ Less expensive Backfill ________ ________

10. Process Obtain resumes/applications Drug and other employment tests? Job offering

11. Alternatives ________ ________ Contingent workers/temporary workers

12. Training and development

13. Deliverables ________ Employee ________ ________ ________ Off-the-job training ________ ________ Vestibule training (similar equipment) Job simulation (duplicates job conditions – pilot)

14. Management Development ________ On-the-job-________ ________ ________positions ________ Job ________ ________ Off-the-job ________

15. Performance Appraisals 1. ________ ________ 2. ________ ________ 3. ________ 3. ________performance 4. ________ 4. ________ results ________ ________ 5. Take ________ ________ ________ ________ 6. Use ________ to make ________

16. Compensating Control employee costs Most expensive part of a business Some firms have asked for a reduction in wages Considerations: Productivity Keeping good people

17. ________ ________ Job tiers each of which ahs a strict pay range Most popular method used

18. Other pay structures ________ ________pay – complex ________ ________based – erodes team cohesiveness ________ ________ – related to growth of the individual and team ________ ________benefits – sick leave, vacation, pension, health plans ________ ________ style fringe benefits

19. Scheduling plans ________ ________ Core time ________ ________ work week (4-10’s) ________ Work from ________ ________ Job ________

20. Employee movement Promotions (boost morale, save $ recruiting) ________ ________ (expensive) “Employment at will” (“At will” doctrine) ________ ________ “________ ________” (early retirement) Employee’s decision ________ ________ interviews

21. Laws Civil Rights Act of 1964 Title VII prohibits discrimination in hiring, firing, compensation, apprenticeships, training, terms, conditions, or privileges of employment based on race, religion, creed, sex, or national origin (age added later)

22. Laws Equal Employment Opportunity Act (EEOA) – 1972 Affirmative action Civil Rights Act of 1991 – expanded the remedies available to victims of discrimination Vocational Rehabilitation Act – prevents decimation against people with disabilities

23. Laws ADA – Americans with Disabilities Act of 1990 Reasonable accommodations Age Discrimination in Employment Act Outlawed mandatory retirement before age 70

24. Additional Assistance with issues Harassment Unfair practices Ensuring safety ________ ________