1. Case Discussion

2. “Whenever the costs of providing the services of the sharable input to two or more product lines are sub- additive (i.e. less than total costs of providing these services for each product line separately), the multiproduct cost function exhibits economies of scope.

3.  What is the Output?  How would we calculate the output rate?  If a feedlot operator wanted to increase the output rate of his/her operations, what should he/she do?  How do they manage Quality?

4.  What is the Output?  What is the output rate of this operation? How would you measure capacity? (Make assumptions where needed – be creative with your metrics)  If Salatin wanted to increase the output rate of his operations, what could he do?

5.  What levers does each manager have?  Operationally what is each manager’s objective  What does each manager (economies of scale vs. scope) have to be “good at”

6.  Product Range  Process Design  Quality  Uncertainty  Organizational Structure / Decision-Making  Workforce Skills  Productivity (choose metrics where possible)

7.  Assess the need for an Expert System (i.e., decision tree) for each of the following types of organizations: ◦ Retailer ◦ Bank ◦ Defense contractor ◦ Transportation company ◦ Mining company  Choose one of the above examples and create a decision tree for an expert system

8.  In the hiring process, how could talent analytics affect your prospects for obtaining a competitive job position and also your success after being hired? How could you better design the content of your resume for a job where you knew the employer used talent analytics in the recruiting process?  As a SVP for your respective field for an organization how could you best design a Talent Analytics Process to truly recruit and retain the best talent.

9.  Assurant used analysts with no call center experience to evaluate process performance ◦ What are the factors that allowed this approach to be successful at Assurant? ◦ Think of another organizational example where this could work ◦ In what ways could this approach be problematic elsewhere?  Why is Insurance an industry for which analytics can be readily put into use  How would you allow organizational members across functional areas to learn how to employ analytics to assess business processes