1. Telecom Policy: What is at stake? building the network using the network: social impact using the network: competitiveness –international –national: which companies benefit?

2. Networks and Economic Transformation Globalization The service economy Productivity paradox New competitive context

3. The “Productivity Paradox” IT is everywhere… but in the productivity figures Explanations?

4. Data Implementation Economic organization and structure

5. New Competitive Context Product Variety and “Business Speed” New Production and Commercial Methods Combine Productivity and Flexibility Organizational Innovation and Corporate Form  Networks are strategic because they complement and support sweeping changes in all business domains  Key: flexibility, adaptation through experimentation, learning

6. Case Studies Internal reorganization of work processes –Hewlett Packard –Bank of America –General Motors External Use: E-marketplaces –GM and its suppliers –Levi Strauss –McKesson