1. STUDENT AWARDS AGENCY FOR SCOTLAND MONITORING & QUALITY ENHANCEMENT WORKSHOP 1st APRIL 2009 LEIA FITZGERALD POLICY OFFICER

2. Completing needs assessment reports Needs Assessment Pro-Forma NMPH Delivery and Set Up Costs IT Training Fees Needs Assessment Fee

3. Operational Issues Invoices received before DSA is approved Individual invoices Reference Numbers on Invoices Receipts for Large Items

4. Exceptions Process

5. How to contact us www.saas.gov.uk Phone DSA Team on 0845 111 0244 E-mail us General – saas_4@scotland.gsi.gov.uk Specific issues – saas_4dsa@scotland.gsi.gov.uk Send us a letter