1. BACKUP/GETTING STARTED: Backup School Presented by: W. Curtis Preston VP, Services Development GlassHouse Technologies

2. Making good on your investment Many SANs are built in order to simplify backup yet often fail for lack of good design, processes and procedures There are several common mistakes that people make when building a backup system Avoiding these mistakes and taking proper action can create a backup system that is reliable and restorable

3. What will we cover? Common backup configuration mistakes How to avoid them Sizing your backup system Configuration examples for NetBackup Configuration examples for NetWorker

4. Common backup configuration mistakes

5. Where do these lessons come from? Audits of real backup and recovery systems Lessons learned from real horror stories Many, many sleepless nights

6. Too little power Not enough tape drives Tape drives that aren’t fast enough Not enough slots in the tape library Not enough bandwidth to the server

7. Too much power Streaming tape drives must be streamed If you don’t, you will wear out your tape drives and decrease aggregate performance Must match the speed of the pipe to the speed of the tape You can actually increase your throughput by using fewer tape drives

8. Not using multiplexing Defined: Sending multiple backup jobs to the same drive simultaneously Again, drives must be streamed Multiplexing will impact restore performance but not as much as you might think Multiplexing can actually help your restore just as it can help your backups Using multiplexing can greatly increase the utilization of your backup hardware

9. Not using multistreaming Defined: Sending multiple simultaneous backup jobs from a single client Large systems cannot be backed up serially Multistreaming creates a different job for each file system

10. Using include lists Most major backup software supports file system discovery Still, many administrators use manually created include lists Any perceived value is significantly outweighed by the risk it creates

11. Too many full backups If you are using a commercial backup and recovery product with automated media management and multiple levels, weekly full backups are a waste of tape, time and money Monthly full backups, weekly cumulative incrementals (1), and daily incrementals (9) work just as well and use ¼ as much tape Depending on the level of incremental activity, quarterly backups can work just as well

12. Not standardizing Creating custom configurations for each client is easier, but much riskier Creating a standard backup client configuration can significantly decrease risk Create a standard exclude list, etc. and push it out to each client

13. Not even noticing! Backups go ignored so often. It’s like they’re the bill collector nobody wants to talk to. Backup reporting products can really help automate easy reporting Don’t ignore backups. They will bite you.

14. It’s just backups, right? “I’m an experienced, seasoned systems administrator. This is just backups. How hard can they be?” The data being backed up has become very complex, and the complexity of backup systems has matched that complexity with equally complex functionality.

15. Not thinking about disk Tape is not as cheap as you thought Let’s examine a 4 TB library: 20 slots, 2 drives$17K 20 tapes, $70 apiece$14K Robotic license $10K Total$41K (does not include labor costs) That’s about $10/GB

16. Disk is cheaper than you thought ATA-based storage arrays as low as $5/GB (disk only, needs file system) Special function arrays Quantum DX-30 looks and behaves like a Quantum P1000. Can be used as target for “tape-based” backups (3 usable TB, $55K list, or $18/GB) NetApp R100 looks like other NetApp filer. Target for SnapVault and disk-based backups, source for SnapMirror (9+ usable TB, $175K list, or $18/GB) ATA disks not suited for heavy, random access, but perfect for large block I/O (e.g. backups!)

17. You can do neat things with disk Incremental backups are one of the greatest backup performance challenges Use as a target for all incremental backups. (Full, too, if you can afford it.) For offsite storage, duplicate all disk-based backups to tape Leave disk-based backups on disk

18. Now that I know… Building a reliable and restorable backup system

19. Sizing the backup system

20. Server size/Power I/O performance more important than CPU power CPU, memory, I/O expandability paramount Avoid overbuying by testing prospective server under load If you use Suns, you’ve got snoop and truss

21. Catalog/Database size Determine number of files (n) Determine number of days in cycle (d) (A cycle is a full backup and its associated incremental backups.) Determine daily incremental size (i = n *.02) Determine number of cycles online (c) 150-250 bytes per file, per backup Use a 1.5 multiplier for growth and error Index Size = (n + (i*d)) * c * 250 * 1.5

22. Library size: Drives Network backup Buy twice as many backup drives as your network will support Use only as many drives as the network will support. (You will get more with less.) Use the other half of the drives for duplicating

23. Library size: Drives (2) Local backup Most large servers have enough I/O bandwidth to back themselves up within a reasonable time if you’re using NetBackup Usually a simple matter of mathematics:  8 hr window, 8 TBs = 1 TB/hr = 277 MB/s  30 10 Mb/s drives, 15 20 MB/s drives Must have sufficient bandwidth to tape drives Filesystem vs. raw recoveries Allow drives and time for duplicating

24. Library size: Slots (all-tape environment) Should hold all onsite tapes Onsite tapes automatically expire and get reused Only offsite tapes require physical mgmt. Should monitor library via a script to ensure that each pool has enough free tapes before you go home Watch for those downed drive messages

25. Library size: Slots (disk/tape environment) Do incremental backups to disk Library needs only to hold onsite full tapes and the latest set of copies On-site tapes and disk-based backups automatically expire and get reused Only offsite tapes require physical mgmt. Should monitor library and disk via a script to ensure that each pool has enough free tapes before you go home Watch for those downed drive messages

26. Local or remote backup? Throughput (in 8hrs), if you “ own the wire: ” 10 Mb = 20 GB, 100 Mb = 200 GB GbE = 500 GB – 1 TB (Also must “ own the box. ” ) Greater than 500 GB should be “ local ” LAN-free backups allow you to share a large tape library by performing “ local ” backups to a “ remote, shared ” device More than one 500+ GBserver, buy a SAN! Only one 500+ GB server, plan for a SAN! (NetBackup= SSO, NetWorker=DDS)

27. Break: Beverage Service Located in the Grand Ballroom foyer, floor 2 Sponsored by 2:00 – 2:15 PM

28. BACKUP/GETTING STARTED: Backup School, Part 2 W. Curtis Preston VP, Services Development GlassHouse Technologies

29. Multistreaming: NetBackup Defined: Starting multiple simultaneous backup jobs from a single client Maximum jobs per client > 1 Check “ Allow multiple data streams. ” ALL_LOCAL_DRIVES, or multiple entries in file list Maximum jobs per policy > 1 or unchecked Need storage unit with more than one drive, or one drive with multiplexing enabled Can change max jobs per client using the Server Properties -> Clients tab (4.5) By default, will not exceed one job per filesystem, but can bypass this if you make your own file list

30. Multistreaming (Parallelism): NetWorker Use “All” saveset or multiple entries in the saveset list Set the parallelism setting for server and, if necessary, the storage node Set client parallelism value in client attributes Must have multiple drives available, or one drive with target sessions set higher than one Will not exceed number of disks or logical volumes on the client (see maximum-sessions in manual)

31. Multiplexing: NetWorker Set target sessions per device, allocating how many sessions may be sent to that device Global setting for all backups that go to that device

32. Multiplexing: NetBackup Max multiplexing per drive in storage unit configuration > 1 Media multiplexing in schedule > 1 Use higher multiplexing for incremental backups if going to tape (6-8) Use lower multiplexing for local backups (2) No need to multiplex disk storage units Multiple policies can multiplex to the same drive, but multiple media servers cannot

33. Using Include lists -- not NetBackup – ALL_LOCAL_DRIVES in file list NetWorker – All in saveset field Automatically excludes NFS/CIFS drives Does not include dynamically mounted drives not in /etc/*fstab

34. What about database clients? Use scripts that parse lists of databases: /var/opt/oracle/oratab for Oracle MS-SQL list in registry Master database in Sybase Some backup products support “All” for databases Remember to write standardize script with parameters to backup databases

35. Incremental backups: NetBackup Create staggered monthly full backups using calendar-based scheduling Create staggered weekly cumulative incrementals using CBS Create daily incremental backups using frequency-based backups (Check Allow after run day) Delete window from previous day for CBS

36. Incremental backups: NetWorker Do not use the Default schedule! Create 28 schedules with a monthly full, weekly level 1, and daily incremental; name them after the full day Do not specify a schedule for the Group Assign the 28 schedules evenly across all clients based on size

37. Standardization: NetWorker Use All saveset entry To exclude files, use standard directives for all clients

38. Standardization: NetBackup Use ALL_LOCAL_DRIVES Non-Windows clients: Use standard exclude list and push out from master using bpgp. Windows clients: Use standard exclude list and push out from master using bpgetconfig –M and bpsetconfig –h.

39. Backup reporting: NetBackup Watch activity and device monitors bperror bpdbjobs -report bpdbjobs –report –all_columns /usr/openv/netbackup/logs /usr/openv/logs /usr/openv/volmgr/logs

40. Backup reporting: NetWorker Watch nwadmin screens mminfo nsrinfo mmlocate nsrmm /nsr/logs

41. Disk-to-disk backup: NetWorker If using regular disk, use file type device Disk backup extra cost with options If using virtual tape library, treat it like a tape library Use cloning to duplicate disk-based backups to tape and send them offsite

42. Disk-to-disk backup: NetBackup If using regular disk, use disk-based storage unit (No extra cost for disk storage units!) If using virtual tape library, treat it like a tape library Use vault to duplicate disk-based backups to tape and send them offsite

43. What about my SAN and NAS?

44. SAN: LAN-free, Client-free, and Server-free backup NAS: NDMP filer to self, filer to filer, filer to server, & server to filer

45. LAN-free backups How does this work? SCSI Reserve/release Third-party queuing system Levels of drive sharing Restores

46. How client-free backups work Backup transaction logs to disk Establish backup mirror Split backup mirror and back it up

47. How client-free recoveries work Restore backup mirror from tape Restore primary mirror from backup mirror Replay transaction logs from disk

48. Server-free backups Server directs client to take a copy-on- write snapshot Client and server record block and file associations Server sends XCOPY request to SAN

49. Server-less Restores Changing block locations Image level restores File level restores

50. NDMP Configurations Filer to self Filer to filer Filer to server Server to filer

51. Using NDMP Level of functionality depends on the DMA you choose Robotic Support Filer to Library Support Filer to Server Support Direct access restore support

52. Resources

53. Directories of products to help you make a better backup system http://www.storagemountain.com Send questions to: cpreston@glasshouse.com.com

54. ASK THE EXPERT in the Northeast Exhibit Hall MONDAY 5-6 PM TUESDAY 5-6 PM

55. Cross-Tab Label 0/0 Please rate the content of W. Curtis Preston’s talk, “Backup School.” 1. Poor 2. Fair 3. Good 4. Very Good 5. Excellent

56. Cross-Tab Label 0/0 Please rate W. Curtis Preston’s presentation as a speaker. 1. Poor 2. Fair 3. Good 4. Very Good 5. Excellent