1. Rochester Hills Public Library Polaris Users Group Conference 2007 Envisionware At the Rochester Hills Public Library Rochester, Michigan Installed in April 2007

2. Rochester Hills Public Library Polaris Users Group Conference 2007 About Computing @RHPL One location: –75 public computers with LPT:One –61 (of those 75) also run PC Reservation –7 different PC areas –3 Reservation stations –2 Print Release stations Integrated with Websense – filter level set by computer

3. Rochester Hills Public Library Polaris Users Group Conference 2007 Why Envisionware? Comparing systems Envisionware is a true reservation system Envisionware is a Polaris partner/reseller My own previous experience with SAM Bottom line: They all do essentially the same thing – you need to decide which one works best for your library’s environment.

4. Rochester Hills Public Library Polaris Users Group Conference 2007 Install Preparation Alert the public:

5. Rochester Hills Public Library Polaris Users Group Conference 2007 Install Timeline We planned to be down for 3 full days All the various pieces had to be configured: clients, printers, copiers, etc. Envisionware staff did an on-site install We were live at noon on day 3, after the install, testing, and multiple staff training sessions were complete

6. Rochester Hills Public Library Polaris Users Group Conference 2007 The Features PC Reservation handles computer management –Requires Polaris library card number and PIN –Can be done locally at a client computer or at a Reservation Station Configuration is a snap –Session limits, grace period, extended time –Guest passes Why reservations are different

7. Rochester Hills Public Library Polaris Users Group Conference 2007 The Features LPT:One handles print management –Print jobs sent to a central queue and can be picked up at any Print Release station –Print jobs can be reprinted from the queue –Print jobs can be free (allocation or password override), paid for with cash (coin-op), or paid for by debit AAM account Currently pre-release testing new print client that is not dependent on local printer drivers

8. Rochester Hills Public Library Polaris Users Group Conference 2007 Other Features Ethernet Terminals – allow for paying for copiers using money on AAM account Wireless Print Client – allow for customers to install a print client on their own laptops that integrate with LPT:One Filter support eCommerce available

9. Rochester Hills Public Library Polaris Users Group Conference 2007 Requirements NO server needed – our administration modules do run on a Domain Controller (server) on our public network, but that is not required – it would be fine on a PC Reservation stations, Print Release stations, coin & bill acceptors, Ethernet Terminals – if desired Barcode scanners, receipt printers – if desired

10. Rochester Hills Public Library Polaris Users Group Conference 2007 Sign up for a computer At the client

11. Rochester Hills Public Library Polaris Users Group Conference 2007 Sign up for a computer At the client

12. Rochester Hills Public Library Polaris Users Group Conference 2007 Sign up for a computer At the Reservation Station

13. Rochester Hills Public Library Polaris Users Group Conference 2007 Sign up for a computer At the Reservation Station

14. Rochester Hills Public Library Polaris Users Group Conference 2007 Print from a computer With PC Reservation

15. Rochester Hills Public Library Polaris Users Group Conference 2007 Print from a computer Without PC Reservation

16. Rochester Hills Public Library Polaris Users Group Conference 2007 Release your print job At the Print Release station

17. Rochester Hills Public Library Polaris Users Group Conference 2007 Release your print job At the Print Release station

18. Rochester Hills Public Library Polaris Users Group Conference 2007 Manage your AAM Account At the Print Release station

19. Rochester Hills Public Library Polaris Users Group Conference 2007 Looking Back Our install went extremely smoothly Biggest issue for us was getting customers transitioned from copy cards to AAM account for printing And discovering that we had to use VNC instead of Windows Server 2003 to access our management console

20. Rochester Hills Public Library Polaris Users Group Conference 2007 Currently Pre-release testing new print client Support is good – love that they have a chat support service! They release hotfixes regularly and allow for auto-updating of the clients System pretty much runs itself We made a configuration change just this week – did it myself, took effect immediately – no issues

21. Rochester Hills Public Library Polaris Users Group Conference 2007 Looking Forward… …to adding the Wireless Print client for customers …to adding some eCommerce options for credit card payment as well …to future addition of fines/fees payment…maybe someday integrated more directly with Polaris

22. Rochester Hills Public Library Polaris Users Group Conference 2007 Contact Me Karen Ventura karen.ventura@rhpl.org 248-650-7123 karen.ventura@rhpl.org