1. OH-0 Makerere University Library Outreach Workshop Day 2 May 19, 2010 Facilitators: Paula Smith & Xan Goodman

2. OH-1 Agenda Recap of Day 1 Sources of Outreach Types of Outreach Hands on Activity Assessment using surveys Draft Plan Activity

3. OH-2 Recap Context & Philosophy Stakeholders & Outcomes Building Relationships

4. OH-3 Sources of Outreach

5. OH-4 Types of Outreach

6. OH-5 United States - Examples University Examples

7. OH-6 Outreach

8. OH-7 Outreach

9. OH-8 Book Art

10. OH-9 Assessment with surveys

11. OH-10 Assessment What information do you want to gather? Who do you want to hear from? What will you do with the information you get from the survey? How will you design your survey questions?

12. OH-11 Survey Design Likert Scale Fixed responses Open ended questions Demographic questions Single question surveys Language of your survey

13. OH-12 Survey Design Likert Scale When you visit the library, are you able to find what you are looking for? ()Always ()Frequently ()Sometimes ()Seldom ()Never

14. OH-13 Survey Design Fixed Response Do you have a library card issued by this library? () Yes () No

15. OH-14 Survey Design Open Ended Question If there was one thing you could change about the library what would it be?

16. OH-15 Survey Design Demographic Question My status at Makerere University is? ()Undergraduate/Postgraduate ()Intern/Resident ()Faculty ()Staff/Admin

17. OH-16 Survey Design Single Question Would you recommend the library to a friend? o If yes, why? o If no, why?

18. OH-17 Survey Distribution Print surveys to have distributed in the campus residence housing. Have collection points at each housing unit to collect surveys Electronic survey o Link from your website to survey o Link from social networking sites to survey Print surveys available at service points in the library

19. OH-18 Click here to take our 2010 library services survey

20. OH-19 Survey - Incentives Consider having prizes to have a higher rate of return of surveys.

21. OH-20 What are you doing at Makerere University ?

22. OH-21 Who Gets The Information Administrators

23. OH-22 MUL Maria Musoke, University Librarian welcome PowerPoint user education program

24. OH-23 Things to Consider Adding information about the user education session to the library website

25. OH-24 Online Surveying Tools

26. OH-25 SurveyMonkey

27. OH-26 Features

28. OH-27 Create A Survey

29. OH-28 Create a Survey - 2

30. OH-29 Create a Survey - 3

31. OH-30 Create a Survey - 4

32. OH-31 Create a Survey - 5 Enter page description here

33. OH-32 Create a Survey - 6 Here is our general description

34. OH-33 Survey Tools Costs

35. OH-34