1. ADMINISTRATIVE ETHICS WALKING THE TALK…

2. ETHICAL PRINCIPLES Respect Autonomy/ Self-direction Beneficence Do “good” Non- maleficence No “harm” Justice Equity/Right Concern for others Veracity Obligation to “Truth” Commitment & Concern Fidelity

3. REGULATION/ ACCREDITATION MANDATES Quality Ethics Committees Interdisciplinary Practice Patient Rights

4. ORGANIZATIONAL MISSION & VISION Quality & Safety  Benchmarking/Magnet  Converging Technologies Valuing People  Diverse Stakeholders  Hierarchies and “Sacred Cows”

5. HIGHLIGHTING INCONSISTENCIES Policies & Procedures Adverse Events Patient Advocacy Re-engineering

6. EXEMPLARS Virginia Mason Medical Center Brigham & Woman’s Hospital

7. MOVING FORWARD