1. ERCOT MARKET EDUCATION Retail 101

2. Introductions, Roles and Responsibilities

3. Slide 3 Overview Topics in this lesson... Two Basic Definitions Market Relationships Roles and Responsibilities ERCOT REPs TDSPs PUCT

4. Two Basic Definitions

5. Slide 5 Two Basic Definitions Premise – A Service Delivery Point or combination of Service Delivery Points that is assigned a single identifier for Settlement and registration. Typically metered Might be unmetered Street Lights Traffic Lights Billboards

6. Slide 6 Two Basic Definitions ESI ID – The unique identifier assigned to each Premise. Used for all Retail Communications in ERCOT Enrolling customers Switching Retail Providers Load Metering Retail Electric Provider (REP)

7. Market Relationships

8. Slide 8 Market Participants Who are the Players? Slide 8 QSELSETDSP Resource Entity Qualified Scheduling Entities Load Serving Entities Transmission and/or Distribution Service Providers Resource Entities

9. Slide 9 Market Relationships

10. Slide 10 Market Relationships

11. Slide 11 Market Relationships

12. Slide 12 Market Relationships

13. Slide 13 Market Relationships A Load Serving Entity (LSE) provides electrical service to end-use customers

14. Slide 14 Market Relationships Types of LSEs: Retail Electric Providers Electrical Cooperatives Municipally-Owned Utilities Types of LSEs: Retail Electric Providers Electrical Cooperatives Municipally-Owned Utilities

15. Slide 15 Market Relationships Types of LSEs: Retail Electric Providers Electrical Cooperatives Municipally-Owned Utilities Types of LSEs: Retail Electric Providers Electrical Cooperatives Municipally-Owned Utilities

16. Slide 16 Market Relationships

17. Slide 17 Market Relationships

18. Roles and Responsibilities

19. Slide 19 ERCOT Responsibilities ERCOT’s Primary Responsibility is Reliability Match generation with demand Operate transmission grid within established limits Executes competitive markets for reliability services

20. Slide 20 ERCOT Responsibilities Customer Registration Retail Electric Provider (REP) ERCOT facilitates registration and switching of Retail Customers Qualified Scheduling Entity (QSE)

21. Slide 21 ERCOT Responsibilities Wholesale Market Settlement Meter Data Retail Electric Provider (REP) Qualified Scheduling Entity (QSE) Losses Unaccounted For Energy (UFE) Adjusted Metered Load (QSE)

22. Slide 22 REP Responsibilities Maintain Retail Customers Negotiate competitive contracts with Retail Customers Manage Retail Customer’s ESI IDs Provide Retail Customer contact information to TDSP

23. Slide 23 REP Responsibilities Financial Responsibilities Pay and/or Dispute invoices QSE for wholesale power costs TDSPs for delivery costs Invoice Retail Customers for their monthly usage

24. Slide 24 REP Responsibilities Forensic Responsibilities Work with TDSPs and other REPs to resolve Inadvertent Gains and Losses REP #1REP #2

25. Slide 25 TDSP Responsibilities Physical Operational Responsibilities Physically connect customer premise to ERCOT grid Maintain metering systems at customer Premises Resolve Power Outages

26. Slide 26 TDSP Responsibilities Retail Operational Responsibilities Establish ESI IDs Execute Enrollments and Service Order Requests from REPs Provide ESI ID usage data for ERCOT Settlements and REP Billing REP #1REP #2

27. Slide 27 TDSP Responsibilities The anatomy of an ESI ID 10xxxxxzzz..zz Where: 10 Placeholder for future xxxxx Five digit TDSP Code zzz..zz Up to 29 alphanumeric characters assigned by TDSP

28. Slide 28 TDSP Responsibilities The anatomy of an ESI ID 10xxxxxzzz..zz XXXXXTDSP Name 20404AEP TX North 03278AEP TX Central 08901CenterPoint 17699Oncor/SESCO 03109Sharyland Utilities 17008Sharyland Utilities-McAllen 13830Nueces Electric Coop 44372Oncor Electric Delivery 40051Texas New Mexico Power (TNMP)

29. Slide 29 TDSP Responsibilities Financial Responsibilities Invoice REPs for delivery costs

30. Slide 30 TDSP Responsibilities Forensic Responsibilities Work with REPs to resolve Inadvertent Gains and Losses REP #1REP #2

31. Slide 31 PUCT Responsibilities Public Utility Commission of Texas (PUCT) Provides Regulatory Oversight ERCOT operations and budget TDSPs operations and tariffs Provides Consumer protection Creates Substantive Rules that govern all other Market Rules and Protocols Maintains Power to Choose websitePower to Choose Receives and investigates customer complaints