1. LGfL Update Stewart Duncan LGfL Technical Manager Ian Lehmann LGfL Operations Manager

2. Sophos  Sophos anti-virus via the LGfL is available for all schools within an LEA who has bought into the scheme.  The licence agreement includes Sophos Enterprise Manager and Sophos Remote Update  Remote update can be used at home for any teacher working in a LGfL connected school.  The current version of Sophos will be no longer supported in February 2006  Version 5.05 is now available via LGfL  The old version of Sophos Remote Update and Enterprise Manager will be switched off 1 st March 2007 To upgrade your version of Sophos visit: http://sophos4.lgfl.org.uk

3. Sophos Timeline September 2005 – Migration and New Install documentation available September 2005 – Additional Sophos servers go live October 2005 – Letters to all LEAs reminding of upgrade February 2006 – Sophos ends support for current version March 2007 – Old Sophos servers removed from service Telephone and email support are available for Sophos Remote Update and Enterprise Manager: 08700 636465 option 3 accounts@lgfl.org.uk User documentation and installation guides are available at: http://sophos4.lgfl.org.uk

4. LGfL Authentication and Single Sign On During July the way you log into the LGfL resources changed. The most noticeable change to end-users is the additional screen you see when you log in. This is called the WAYF screen Note: Some users use a lgfl.net username and others use an USO username. It really doesn’t matter which one you use

5. LGfL Authentication and Single Sign On Some of the problems LGfL faced: Users have to manage multiple usernames and passwords for different resources More and more online resources becoming available requiring yet more usernames and passwords We need the ability for teachers and pupils to access LGfL resources from home We need a secure online authentication system that will not expose any personal information.

6. Implementing a Shibboleth solution will: Ensure no personal information is exposed unless necessary Minimise the number of IDs and passwords a user needs to remember Minimise the administrative burden imposed on institutions and on the content provider Enable user tracking only for services that specifically require it, such as for e-assessment and e-portfolios Be transparent to the user (excluding the WAYF screen) Enable access from any location at anytime.

7. Shibboleth AA Process Resource WAYF Identity Provider Service Provider Web Site 1 ACS I don’t know you. Not even which home org you are from. I redirect your request to the WAYF 3 2 Please tell me where are you from? HS 5 6 I don’t know you. Please authenticate Using WEBLOGIN 7 User DB Credentials OK, I know you now. I redirect your request to the target, together with a handle 4 OK, I redirect your request now to the Handle Service of your home org. AR Handle 8 I don’t know the attributes of this user. Let’s ask the Attribute Authority Handle 9 AA Let’s pass over the attributes the user has allowed me to release Attributes 10 Resource Manager Attributes OK, based on the attributes, I grant access to the resource

8. LGfL Support LGfL services are developing more and more and the need for a central area for technical support has become very apparent. How can you get support for your LGfL services: 1.. Telephone – 08700 63 64 65 (Option 1 – Equinox, Option 2 – Digitalbrain, Option 3 – Atomwide) 2.. Via the web – www.talk2equinox.com for Equinox support, http://support.lgfl.org.uk for FAQ about other services not provides by Equinoxwww.talk2equinox.com http://support.lgfl.org.uk 3.. By email – support@equinoxsolutions.com or lgflsupport@digitalbrain.com or support@lgfl.org.uksupport@equinoxsolutions.comlgflsupport@digitalbrain.com support@lgfl.org.uk How do you know where to go or who to talk to: We are centralising all the support procedures, help sheets, guides and FAQ at: http://tech.lgfl.net

9. LVCNet and London Live 2005 Video Conferencing within London’s Schools has been going well since October 2003 when LGfL introduced Click-to-Meet Click-to-Meet is used extensively to video conference all over the world every day by schools. This service is completely free for all LGfL connected schools Many schools and CLCs have purchased H323 video conferencing equipment. For some time users have been unable to use H323 VC end-points over the LGfL due to firewall restrictions. To resolve these problems LGfL along with Equinox have introduced a new service called ‘London Video Conferencing Network’ (LVCNet). So how does LVCNet work……

10. LVCNet On Demand VC Bandwidth Allocation ConnectionQueue Size*Typical Call Matrix 2M1M 1 x 768k or 2 x 384k 5M2.5M 1 x 1.92M or 2 x 768k or 5 x 384k 10M5M 2 x 1.92M or 5 x 768k or 10 x 384k 100M20M 8 x 1.92M or 20 x 768k or 40 x 384k * Bandwidth queue size includes 25% IP overhead.

11. LGfL Update Ian Lehmann LGfL Operations Manager Stewart Duncan LGfL Technical Manager