1. Best manager
Make a written list of the behavioral attributes that describe the “best” manager you have ever had. This could be someone you worked for in a full-time or part-time job, summer job, volunteer job, student organization, or elsewhere.

2. Management skills Communication and interpersonal skills
An ethical or spiritual orientation
Ability to manage change
Ability to motivate
Analytic and problem solving skills
Being a strategic/visionary manager

3. Implication
“The effective 21st century manager is likely to be a transformational change agent who, through the use of outstanding interpersonal skills and analytic application, is able to motivate others by having a strong vision, while at the same time adhering to a rigorous ethical code.”