1. Center for Mathematics Excellence Live Online Tutoring Center for Mathematics Excellence

2. General Information Hours  Algebra: Mon– Fri 2pm– 11pm, Sat & Sun 10am-11pm  Statistics: Mon– Fri 4pm– 10pm, Sat & Sun 12pm-8pm  Math for Educators: Sun– Tues 4pm-9pm  All times are Phoenix (MST)  Tutoring is a supplement to services you already have. If your local campus also has math labs, then you can attend those in addition to the online tutoring. Center for Mathematics Excellence

3. General Information The CME tutors are active University of Phoenix, Axia College, or Meritus University instructors. Tutors work with concepts. To prevent academic dishonesty issues, tutors can not help with graded homework or exam questions.  A tutor might choose help with a similar problem to the one you ask.  A tutor might choose to help you to fill in the gaps you need to complete your work successfully. Center for Mathematics Excellence

4. Accessing Tutoring Access tutoring through the CME website. The Online tutoring link is active when you are taking a math class*. When your math class ends, this link will become inactive. * The CME currently supports PreAlgebra, Algebra, select Statistics courses, and Math for Educators classes. The list of supported courses is growing. Center for Mathematics Excellence

5. Accessing Tutoring Choose “Join Live Tutorial” Choose from the list of active tutors (hint: use the tutor with the smallest queue) You may see a welcome screen, or you may see the tutor working with a student. Press the “Ask a question” button. Note: buttons may appear in a different order Center for Mathematics Excellence

6. Working with a Tutor Type your question and click “Submit your Question. ” You can use the toolbar on the left side of the screen if you like. This puts your question in the queue. Tutors answer questions in the order they are submitted. When the tutor is ready to work with you, a bell will ring, and you can both write on the screen together. Center for Mathematics Excellence 3 2 1

7. Tips Float button detaches the screen from the background to enlarge it. After tutorial is finished, you can continue to view or to print out the screen. To return to the queue, click “View Tutorial.” Center for Mathematics Excellence

8. When Live Tutors Are Not Available 1. Click on QA 4. When the tutors return to duty, they will answer your question. You can retrieve the answer when you return to the CME tutoring site. 3. Important: 24 hour turnaround Center for Mathematics Excellence 2. Write a question

9. Support Student Tech Support is available 24/7 at (877) 832-4867 For questions or comments about your tutoring, please use the “Contact Us” button on the CME Home Page