1. BILL PAYMENT, BANKING TRANSACTIONS, APPLICATIONS, FORMAL DOCUMENT RENEWALS FREQUENTLY DONE TASK WHAT SIMILARITY?

2. QUICK AND EFFICIENCY WHAT HUMANS WANT? SOLVE PROBLEM AS FAST AS POSSIBLE

3. WHAT AUTHORITIES DO TO SPEED UP PROCESSES?

4. WEAKNESSES CUSTOMERS HAVE TO BE ON THE SCENE STILL QUEUING People queuing in the bank

5. I SAY QUEUE SYSTEM VIA SMS

6. WHY VIA SMS? GET QUEUE TICKET IN ADVANCE DO OTHER TASK WHILE QUEUING

7. REAL LIFE EXAMPLE & IMPLEMENTATION NOT POSSIBLE? SMS ALERT ON STOLEN CARS - ROMANIA PARKING FEES AND PARKING LOTS INFO VIA SMS - JAPAN MONITORING VENDING MACHNIES VIA SMS - JAPAN

8. REAL LIFE EXAMPLE & IMPLEMENTATION RELATIONSHIP MARKETING VIA SMS PROMOTIONAL CAMPAIGNS USING SMS TRAFFIC ALERTS AND UPDATES VIA SMS SO MUCH MORE….

9. START LISTENING FOR QUEUE REQUEST SMS REQUEST ISSUE SMS PRINT TICKET END FLOWCHART OF PROGRAM yes no

10. PROTOTYPE INTERFACE

11. SEQUENCE OF SMS REQUEST

13. DEMO QUEUE SYSTEM PROTOTYPE

14. WEAKNESS OF QUEUE SYSTEM VIA SMS NOT INTERACTIVE – USER TYPE SMS COST PER SMS IS RELATIVELY HIGH – 1 SMS IS 15 CENTS 1 SMS 2 SMS : 2 X 0.15 = RM0.30

15. GPRS Service Charge Rate

16. Casual PackageProfessional Package Monthly subscriptionRM10.00RM15.00 Browsing: WAP/web usage/data transferRM0.20/10KbRM0.10/10Kb MMS (peer to peer)RM0.80/send up to 50KbRM0.50/send up to 50Kb Applications downloadPublished rate Promotion (3 months)FREE 1MB browsing/monthFREE 5MB browsing/month GPRS Service Charge Rate

18. GPRS VS SMS TO SEND 160 CHARACTERS (1 SMS) GPRS 256 1024 x0.015 SMS (RM0.15/SMS) RM0.01875 RM0.15 0.015+

19. GPRS VS SMS RATIO SMSGPRS 1 8 :

20. MOBILE APPLICATIONS TECHNOLOGIES AVAILABLE J2ME MICROSOFT MOBILE INTERNET TOOLKIT

21. MOBILE APPLICATIONS