1. Implementing Quality and Efficiency in Transit Planning Mike Summerlin Former Chairperson Raleigh Transit Authority

2.  Nine members, 2 year terms, 6 consecutive years, Appointed by the Raleigh City Council  Implement and update transit development  Market and promote transit service  Monitor quantity and quality of transit service  Operational, short-term transit planning & coordination with long-range & regional transportation planning  Scheduling, routing, and rates  Public Works Department, Transportation Ops -Transit Section serves as staff to the authority

3. SYSTEM OVERVIEW CAPITAL AREA TRANSIT

4. CAT SYSTEM OVERVIEW  26 fixed routes  7 day Service (Sunday service added in Jan 2005)  Showtime Trolley route Serves downtown Thursday - Saturday evenings 5:30 – 11:30 p.m.  Cash Fare - $1.00  Senior & Persons with Disabilities - $0.50  ART (Accessible Raleigh Transportation)

5. CAT SYSTEM OVERVIEW  2.5 million miles per year  4.06 million passengers per year  Passenger revenue -$2.1 million per year  Expense per passenger - $4.06  Fare Box Recovery (system avg. per year): FY 04 17.31% FY 05 19.18% FY 06 19.15%

6. CAT Ridership Characteristics Rides

7. CAT Operating Revenue 2006

8. CAT Operating Expenditures 2006

9. Remove 'time-wasters'  Rambling chairperson  No time limits  ‘Uncontrolled grievances’  Hidden agendas  Random initiatives  Unethical behavior  Poor parliamentary procedure, if any

10. Streamline the process of planning and administering transit  Public input process  Focused agenda  Prioritize requests to align with 5Y strategic plan  Realign committees and place strong leaders  Committee output must be likely approvable by full board or held for more work

11. Develop a strategic plan  Reasonable – Cost, frequency, Safety, reliabbility  Transit-dependent & choice markets  Environmentally sound  Linked to growth in Raleigh - CAMPO  User Friendly  Direct routes  Multiple trip types  Service comfort & amenities / technology  Marketing  Public Image  Long term goals  Regional Seamless Service  Fiscal Reality & Economic benefit

12. Use strategic planning to ensure funding  Aligned with City of Raleigh Transportation & Comprehensive Plans  Part of the city’s budget scope  NCDOT & CAMPO  Exploit grant funding for capital improvements, primarily buses, facilities  Requests to NC & US representation  NCPTA – NC Public Transportation Association

13. Develop and grow a 'transit' culture  Public input - various venues  Marketing in all available media outlets  Bus visibility – “Wraps”  Specialty service  Provide NC State Fair shuttle service from 3 locations  Urban planning - Transit planning new developments  “Smart Commute”  Corridor development - work, live, play, shop, in nodes of density and mixed use

14. Embed Ways of Working  Training of new members  Strict discipline & efficiency  “First things first”  Make it interesting  Ensure riders are getting the best solution

15. Reap rewards of a quality-transit culture.  Fill a need – transit dependent  More choices for mobility  Less cost  Guaranteed ride home (TTA)  Less congestion, control sprawl  Reduces stress  Air quality  Quality of life, family, personal, community

16. Questions?

17. Implementing Quality and Efficiency in Transit Planning Mike Summerlin Former Chairperson Raleigh Transit Authority