3. Technological Forces  New products  Computerisation of processes  New and faster production  New and faster communication  Information management Economic and Market forces  More companies join the market economy  Free Trade  Global competition  Free flow of capital  Trade union activities Social forces  Demographic trends  Education  Health issues  Business ethics  Gender and race issues  Changing lifestyle Political forces  Failure of communism  Government ideologies  Legislation  Human rights  Employment equity Act  Labour laws Ecological forces  Increased demand and exploitation of natural resources  Increase in waste production  Climate change  Possible negative impact of genetically modified crops on the environment International forces  Increase international cooperation

4.  New Vision  New Mission  Change in strategy  Change in structures  New operations  New technologies  Re-engineering Processes  Enhanced communication

6. Evolutionary change  A gradual change, often localised to a department without major repercussion to other parts of the system. Revolutionary change  A radical change as in re-engineering of the entire organisation. It impact all employees as well as the technology and systems.

7. Servers, Hardware, licences, Database Server, Patches, Language Packs compiling project plans and employing numerous resources.

8.  Collaborate  Communicate  Manage our Information  Improving/Automating business processes  Search and find what we need  Make information available  Make decisions, better & faster

11. 1. They feel threatened 2. They are uncertain 3. There is a lack of trust or misunderstanding 4. They might have the wrong or different perceptions LETTING THEM KNOW THAT THEY ARE THE MOST IMPORTANT PART OF MAKING SHAREPOINT A SUCCESS And all of these can be dealt with by COMMUNICATION, INVOLVEMENT, PARTICIPATION, EDUCATING THEM AND MOST OF ALL… LETTING THEM KNOW THAT THEY ARE THE MOST IMPORTANT PART OF MAKING SHAREPOINT A SUCCESS