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University of Toronto earPod: Eyes-free Menu Selection with Touch Input and Reactive Audio Feedback Shengdong Zhao Pierre Dragicevic Mark Chignell Ravin Balakrishnan Patrick Baudisch
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Menu Selection on Mobile Devices Often Requires Visual Feedback
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Why Eyes-free?
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Eyes-free capable
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Marking Menus
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Eyes-free capable Marking Menus (Expert Use)
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Eyes-free capable Marking Menus (Expert Use)
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True eyes-free TouchPlayer (Pirhonen et al, 2002)
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True eyes-free TouchPlayer (Pirhonen et al, 2002) Head gesture-based auditory pie menu (Brewster et al, 2003)
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earPod 13
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earPod 14
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earPod Design 15
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earPod Walkthrough 16
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Browsing
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Fast browsing 18
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Fast browsing
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Very fast browsing and cancel 20
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Very fast browsing and cancel
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Expert use
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Interactive Voice Response System 24
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Interactive Voice Response System 25 Slow Painful “ Touchtone Hell ” (Yin and Zhai, 2006)
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Visual vs. auditory menu 26 Visual Linear Menu
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Visual vs. auditory menu 27 Visual Linear Menu IVR System
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Problems of IVR system Speech is serial and slow (Slowiaczek and Nusbaum 1985)
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Problems of IVR system Synchronous vs. asynchronous communication Synchronous Visual Outputs Mouse Input time User System
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Problems of IVR system Synchronous vs. asynchronous communication Synchronous Visual Outputs Mouse Input time User System Asynchronous time Audio Press Key User System Waiting Press Key Waiting Audio
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Problems of IVR system Transition to expert use Skill development Skill level Novice (Voice menu: recognition)
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Problems of IVR system Transition to expert use Skill development Skill level Expert (direct code access: recall) Novice (Voice menu: recognition)
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Problems of IVR system Transition to expert use Skill development Skill level Expert (direct code access: recall) Novice (Voice menu: recognition)
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earPod ’ s approach Problem: speech is serial and slow
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earPod ’ s approach Problem: speech is serial and slow –By-pass audio
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earPod ’ s approach Problem: speech is serial and slow –By-pass audio –Use interruptible audio feedback
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earPod ’ s approach Problem: speech is serial and slow –By-pass audio –Use interruptible audio feedback –Use non-speech audio
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earPod ’ s approach Problem: asynchronous communication
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earPod ’ s approach Problem: asynchronous communication –Synchronous communication (reactive audio feedback) Audio Outputs Touchpad Input time User
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earPod ’ s approach Problem: steep novice to expert transition
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Learning menu structure Smooth transition
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Learning menu structure Learning expert gesture Smooth transition Target Item
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Learning menu structure Learning expert gesture Smooth transition Target ItemNovice
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Learning menu structure Learning expert gesture Smooth transition Target ItemNoviceNovice/Expert
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Learning menu structure Learning expert gesture Smooth transition Target ItemNoviceNovice/ExpertExpert
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46 Skill development Skill level Expert (direct tapping: recall) Novice (glide browsing: recognition)
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Support Single-hand Usage 47 (Karlson et al, 2007)
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Haptic guidance
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earPod Design Summary Touch Input 50
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earPod Design Summary Touch Input Reactive & Interruptible Audio 51
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earPod Design Summary Touch Input Reactive & Interruptible Audio Non-speech Audio 52
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earPod Design Summary Touch Input Reactive & Interruptible Audio Non-speech Audio Input/Output Mapping 53
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earPod Design Summary Touch Input Reactive & Interruptible Audio Non-speech Audio Input/Output Mapping Direct Item Access 54
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earPod Design Summary Touch Input Reactive & Interruptible Audio Non-speech Audio Input/Output Mapping Direct Item Access Transition to Expert Use 55
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Experiment 56 earPod vs. iPod-like linear menu
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Experiment – visual condition 57
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Experiment – audio condition 58
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Experimental design Within-subject, counter-balanced 12 participants x 2 techniques (audio and visual) x (40+80) items for the 2 menu configurations (8 and 8x8) x 4 blocks = 11,520 menu selections in total. 59
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Results 60 Block number
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Results 61 Block number
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Results 62 Block number
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Results 63 Block number
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Results 64 Block number
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Results Detailed Log Analysis –9/12 reached expert use (1 level menu) –8/12 reached expert use (2 level menu) 65
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Results Detailed Log Analysis –9/12 reached expert use (1 level menu) –8/12 reached expert use (2 level menu) Subjective Feedback –4 preferred earPod –4 preferred iPod-like visual menu –4 had no preferences –11/12 suggest combine audio & visual 66
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earPod limitations Work with structured menu of limited breadth 67
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earPod limitations Work with structured menu of limited breadth 68
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Conclusion earPod: eyes-free menu selection for structured menu of limited breadth Performance comparable to iPod- like linear menus Support single-handed interaction Design for mobile use 69
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Future Work Long/dynamic menus 70
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Future Work Long/dynamic menus Dual channel menu 71
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Future Work Long/dynamic menus Dual channel menu Dichotic listening (Ranjan et al., 2006) 72
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Future Work Long/dynamic menus Dual channel menu Dichotic listening (Ranjan et al., 2006) IVR on the phone 73
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Acknowledgement Danielle Lottridge, Tomer Moscovich, Mike McGuffin, Jingnan Yang, Heather Thorne, Alvin Chin, Derek Nowrouzezahrai, Yongchang Zhao, Lisa Min, Andrew Chignell, Paula Gilverson, Michelle Qu, Andrew McGutman, Noah Lockwood, John Chattoe, Annie Xu, Silvia Gonzaloz, Anna Malandrino Anonymous reviewers
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Mobile Usage Design Stability issues 75
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earPod Novice to Expert Transition 2 6 17 35 0 4
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