1. Christine Lucy National Director of Strategic Partnerships ORGANIZATIONAL CULTURE

2. Presentation Overview Synopsis of a changing workforce Defining your organizational culture Nurturing a multi-generational workforce culture Attracting, on-boarding and retaining GenY workers 2

3. Workforce Landscape As of March 2012 there were 17,148,200 workers in Canada. Note – indicates members outside the four dominant targeted workforces. (Information provided by Catalyst.org) 3 Mature (1927-1945) 0.7% Baby Boomers (1946-1964) 40% Gen X (1965-1983) 33% Gen Y (1984-2002) 24% * 97.7%

4. By 2020 Statistics Canada estimates that an average of 425,000 Canadians will retire each year. Canada’s Urban Futures projects that 9.8 million Canadian Baby Boomers are approaching retirement. 4

5. Other Things to Consider Uncertainty of how many Boomers will actually fully retire. –Better healthcare –Healthier lifestyles –Economic fluctuations –Social impact –Popularity of consulting –Lack of succession planning 5

6. Future Outlook Inevitably there will be a talent gap at some point Companies are aware of the imminent recruiting and fast-tracking that will be required Many companies are concerned about their preparedness to... –Compete for Gen Y workers as the war for talent approaches –Fast-track Gen Y workers into high levels of responsibility as needed –Retain Gen Y workers for the long term 6

7. Preparing Organizational Cultures for a Dynamic Future Like any new business situation-analysis is the first step: What is my current company culture? Is the current culture going to be ideal for all generations to succeed in? What strengths should we build upon? What areas of opportunity for positive change exist? 7

8. Identifying Existing Organizational Culture Organizational (Company) Culture Definition: Organizational culture is the behavior of humans who are part of an organization and the meanings that the people attach to their actions. Culture includes the organization values, visions, norms, working language, systems, symbols, beliefs and habits. It is also the pattern of such collective behaviors and assumptions that are taught to new organizational members as a way of perceiving, and even thinking and feeling. Organizational culture affects the way people and groups interact with each other, with clients, and with stakeholders. Source: wikipedia.org 8

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10. Understanding the Different Generations Review the guide to the key generational workplace styles and preferences What two areas of strength exist in your current culture? What two areas would you like to promote a positive change in to support a multi-generational workplace? 10

11. Discuss the areas of opportunity at your table so you can share ideas around development and implementation. 11

12. Gen Y ATTRACT ON-BOARD RETAIN 12

13. ATTRACT Testimonials are key –YouTube –Facebook –Twitter –Company website Referrals On-campus recruiting Charity events 13

14. ON-BOARD Introduce them to colleagues AND all levels of management Lunch with the team Organized and welcoming workspace Outline job duties and provide clear expectations Set up 1:1 meeting schedule Review a comprehensive training schedule 14

15. RETAIN Provide a nurturing culture Support charitable and socially responsible endeavours Offer flexible work schedules Have regular, informal meetings with manager Provide consistent recognition Support upward mobility Provide challenging work Be financially competitive Have an intrapreneurship environment Offer mentor programs Support on-going training and education Host team social events Have non-restrictive technology access 15

16. Christine Lucy National Director of Strategic Partnerships ORGANIZATIONAL CULTURE