1. Introduction to Business © Thomson South-Western ChapterChapter Business and Technology 11-1 11-1Computer Systems 11-2 11-2Business Applications of Technology 11-3 11-3Other Technology Issues 11

2. Introduction to Business © Thomson South-Western Chapter 11 Slide 2 LESSON 11-1 Computer Systems Goals Identify the main elements of a computer system. Describe input devices and processing activities. Explain computer storage media and output types.

3. Introduction to Business © Thomson South-Western Chapter 11 Slide 3 Key Terms computer system hardware software computer network central processing unit (CPU) program computer language operating system software application software

4. Introduction to Business © Thomson South-Western Chapter 11 Slide 4 ELEMENTS OF A COMPUTER SYSTEM Input Processing Memory and storage Output

5. Introduction to Business © Thomson South-Western Chapter 11 Slide 5 COMPUTER NETWORKS Global computer network (Internet) For accessing the World Wide Web For exchanging e-mail Local computer network (intranet) Functions like a typical Web site Used to share information within an organization

6. Introduction to Business © Thomson South-Western Chapter 11 Slide 6 INPUT AND PROCESSING Input: getting started Processing: making things happen Word processing Desktop publishing Database software Spreadsheet software Presentation software

7. Introduction to Business © Thomson South-Western Chapter 11 Slide 7 MEMORY AND OUTPUT Memory and storage: saving for later Output: obtaining results

8. Introduction to Business © Thomson South-Western Chapter 11 Slide 8 >> C H E C K P O I N T List the four main elements of a computer system. What are common input devices? How do internal and external memory differ?

9. Introduction to Business © Thomson South-Western Chapter 11 Slide 9 LESSON 11-2 Business Applications of Technology Goals Describe the components of a management information system (MIS). Identify computer applications in service industries. Discuss e-commerce activities.

10. Introduction to Business © Thomson South-Western Chapter 11 Slide 10 Key Terms management information system (MIS) computer-assisted instruction (CAI) e-commerce

11. Introduction to Business © Thomson South-Western Chapter 11 Slide 11 MANAGEMENT INFORMATION SYSTEMS Gathering Data Analyzing Data Storing Data Reporting Data Government AccountingInventory Customers Sales

12. Introduction to Business © Thomson South-Western Chapter 11 Slide 12 COMPONENTS OF AN MIS Gathering data Analyzing data Sorting data Reporting results

13. Introduction to Business © Thomson South-Western Chapter 11 Slide 13 DATA SOURCES External data sources Internal data sources

14. Introduction to Business © Thomson South-Western Chapter 11 Slide 14 THE MIS IN ACTION 1. 1.Identify the information needs of the organization. 2. 2.Obtain facts, figures, and other data. 3. 3.Process, analyze, and organize data in a useful manner. 4. 4.Distribute information reports to those who make decisions. 5. 5.Update data files as needed.

15. Introduction to Business © Thomson South-Western Chapter 11 Slide 15 TECHNOLOGY IN SERVICE INDUSTRIES Public service Education Health care Financial services

16. Introduction to Business © Thomson South-Western Chapter 11 Slide 16 E-COMMERCE E-commerce refers to conducting business transactions using the Internet or other technology.

17. Introduction to Business © Thomson South-Western Chapter 11 Slide 17 TYPES OF E-COMMERCE Business-to-Consumer (B2C) Business-to-Business (B2B) Consumer-to-Business (C2B) Consumer-to-Consumer (C2C)

18. Introduction to Business © Thomson South-Western Chapter 11 Slide 18 E-COMMERCE MATRIX

19. Introduction to Business © Thomson South-Western Chapter 11 Slide 19 E-COMMERCE ACTIVITIES Providing product information Promoting a company Selling online Conducting market research Making payments Obtaining parts and supplies Tracking shipments

20. Introduction to Business © Thomson South-Western Chapter 11 Slide 20 GLOBAL E-COMMERCE Importing and exporting Videoconferencing

21. Introduction to Business © Thomson South-Western Chapter 11 Slide 21 >> C H E C K P O I N T What are the four components of a management information system? What service industries make extensive use of computers?

22. Introduction to Business © Thomson South-Western Chapter 11 Slide 22 LESSON 11-3 Other Technology Issues Goals Explain workplace uses of technology. Identify home and personal applications of technology. Discuss social concerns related to technology.

23. Introduction to Business © Thomson South-Western Chapter 11 Slide 23 Key Terms robotics artificial intelligence (AI) expert system computer-aided design (CAD) telecommuting piracy computer virus

24. Introduction to Business © Thomson South-Western Chapter 11 Slide 24 WORKPLACE TECHNOLOGY Robotics Expert systems Computer-aided design (CAD) Telecommuting

25. Introduction to Business © Thomson South-Western Chapter 11 Slide 25 HOME AND PERSONAL TECHNOLOGY School and homework Home robotics Household record keeping

26. Introduction to Business © Thomson South-Western Chapter 11 Slide 26 SOCIAL CONCERNS OF TECHNOLOGY Employment trends Health concerns Computer crime Privacy concerns

27. Introduction to Business © Thomson South-Western Chapter 11 Slide 27 >> C H E C K P O I N T What types of technology tools are available to students? How is computer-aided design (CAD) used by businesses? How do companies suffer from software piracy?