1. 3 Library & Information Services Global access Global resources Global service Knowledge Management Practical Ideas & Approaches - a 3 perspective

2. 3 Library & Information Services Global access Global resources Global service Knowledge Management Leveraging knowledge, explicit and tacit, internal and external, to increase productivity and innovation

3. 3 Library & Information Services Global access Global resources Global service 3M‘s Vision To be the most innovative enterprise and the preferred supplier

4. 3 Library & Information Services Global access Global resources Global service 3M’s Business Model Multi-business company knitted together by:  Shared world-class technology  Shared customers, channels, and brands  Shared manufacturing  Shared global infrastructure  Culture of innovation

5. 3 Library & Information Services Global access Global resources Global service Leveraging Internal Knowledge Learning Center Communities of Practice –Technical Forum –Marketing Forum –Executive Conference Internal Knowledge Repositories Intranet Notes Discussion Databases & Teamrooms

6. 3 Library & Information Services Global access Global resources Global service Internal Knowledge Repositories Technical Skills Database Technical Reports Technical Notebooks Records of Invention Corporate Archive Chemical Registry 3M Patents 3M Published Papers and Presentations

7. 3 Library & Information Services Global access Global resources Global service

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14. 3 Library & Information Services Global access Global resources Global service Leveraging External Knowledge Learning Center Communities of Practice 3M Libraries LIS Reference Services 3M Electronic Library

15. 3 Library & Information Services Global access Global resources Global service

16. 3 Library & Information Services Global access Global resources Global service Enhanced Technical Awareness (ETA) Developed in response to expressed needs –“Technical personnel shall know the worldwide patent and non-patent literature relating to their area of activity.” –“Help me better manage all my information.”

17. 3 Library & Information Services Global access Global resources Global service Enhanced Technical Awareness Features –Views based on abstract fields –Meaningful keywords can be added –Full-text searching is available –“About” page explains database design and limitations –Updated weekly (automatically) –Editor selects relevant documents

18. 3 Library & Information Services Global access Global resources Global service Patents ETA Customized, shareable, up-to-date Notes databases of abstracts, full-text and images of patents A better way to retain, organize, access and share current awareness

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25. 3 Library & Information Services Global access Global resources Global service Data Visualization Process of finding meaningful patterns in data and creating a visual representation Map is inherently easier to understand Large data sets can be explored quickly New insights can be gained “A picture is worth a thousand words

26. 3 Library & Information Services Global access Global resources Global service Data Visualization Applications IP Assessments Competitive Intelligence Technology Assessments R&D Planning Benchmarking Patents, Tech. Literature, Internal Reports Newswires, Web Sites….

27. 3 Library & Information Services Global access Global resources Global service 3M Web Site