1. Health and Wellness for all Arizonans azdhs.gov Breastfeeding: Getting the conversation started when no one is talking! Anne Whitmire IBCLC RLC Breastfeeding Program Manager Bureau of Nutrition and Physical Activity

2. Health and Wellness for all Arizonans azdhs.gov Topics FY13 Breastfeeding Hotline Review FY14 Keep It Simple Training Ideas Open Forum

3. Health and Wellness for all Arizonans azdhs.gov FY 13 Breastfeeding Hotline Review Note: This does not include calls answered by the Pregnancy and Breastfeeding Hotline Operators. This represents primarily non-business hours calls.

4. Health and Wellness for all Arizonans azdhs.gov Total Calls: 3895 MonthlyAnnual

5. Health and Wellness for all Arizonans azdhs.gov Referred By: Monthly

6. Health and Wellness for all Arizonans azdhs.gov Referred By: Annual

7. Health and Wellness for all Arizonans azdhs.gov Age of Infant: Monthly

8. Health and Wellness for all Arizonans azdhs.gov Age of Infant: Annual

9. Health and Wellness for all Arizonans azdhs.gov Call Topics: Monthly

10. Health and Wellness for all Arizonans azdhs.gov Call Topics: Annual

11. Health and Wellness for all Arizonans azdhs.gov Discussion Questions? What can we use this information to help our clients? Knowing this information, what probes could we use? What other information would be helpful?

12. Health and Wellness for all Arizonans azdhs.gov Keep It Simple

13. Health and Wellness for all Arizonans azdhs.gov Changes: Cover In order to save on costs, the custom cover was removed.

14. Health and Wellness for all Arizonans azdhs.gov Changes: Table of Contents Titles of the chapters are listed Topics are now listed on the opening pages of each chapter.

15. Health and Wellness for all Arizonans azdhs.gov Bonus!!!!! Videos are available through the QR code or on website for more information including parent testimonials. The elephant symbol indicates an important tip that you may want to share.

16. Health and Wellness for all Arizonans azdhs.gov Changes: Chapter 1 – Deciding to Breastfeed Removed: – How much time does breastfeeding take?

17. Health and Wellness for all Arizonans azdhs.gov Changes: Chapter 3 – Beginning to Breastfeed Expanded – How do I get started? Guidance on the first feeding after birth and then subsequent feedings Condensed – How long does a feeding last? Times were adjusted. Added – Why does breastfeeding seem so hard at first?

18. Health and Wellness for all Arizonans azdhs.gov Changes: Chapter 4 – Taking Care of Your Baby Added – How can I care for my baby and still do all the other things I need to do? – How can I tell if my baby is getting enough to eat? – How can I keep my baby from getting a flat head? – Can I breastfeed if my baby has teeth? Expanded – What should my baby’s stool (poop) look like? Chart: Day/Number/Color

19. Health and Wellness for all Arizonans azdhs.gov Changes: Chapter 6 – Taking Care of Yourself Added – What are “baby blues” and how are they different from “postpartum depression”?

20. Health and Wellness for all Arizonans azdhs.gov Changes: Chapter 7 – Returning to Work or School Condensed – Can I breastfeed after I go back to work or school? Removed the timeline/steps Expanded – How do I choose a breast pump? Pictures of pumps – How long can I store my milk? Storage Guidelines Chart

21. Health and Wellness for all Arizonans azdhs.gov Changes: Chapter 9 Added – Daily Log Breastfeeding/Wet Diapers/Poops

22. Health and Wellness for all Arizonans azdhs.gov Changes: Back Cover

23. Health and Wellness for all Arizonans azdhs.gov Arizona Department of Health Services Pregnancy and Breastfeeding Hotline 1-800-833-4642

24. Health and Wellness for all Arizonans azdhs.gov Training Ideas Relay Race Teams Print each question out on a separate piece of paper or cardstock. Evenly divide the questions based of the number of teams and place at the front of the room with a copy of the book and a piece of paper/marker. Have each teammate run to the front one by one to find the page number of the question they pick. (More difficult: have them answer the question) Fastest/Correct Team wins! Scavenger Hunt Individuals Give everyone a copy of the book. Give everyone a copy of the questions. First person to write down all of the page numbers or answers wins!

25. Health and Wellness for all Arizonans azdhs.gov Discussion: Other Training Ideas!!!!

26. Health and Wellness for all Arizonans azdhs.gov Questions? Anne Whitmire (602) 390-7009 Anne.whitmire@azdhs.gov