1. 1 Presentation to the Portfolio Committee on Home Affairs. North West Province. Venue: Parliament – Cape Town. Date: 23 JULY 2013. Presenter: MI Mantlhasi. Acting Provincial Manager.

2. TABLE OF CONTENTS CONTENTSLIDE NO. Introduction Provincial Management and Demarcation Footprint Strategic Overview Analysis Business Plan 2012/13 & Q1 2013/14 Birth Registration Health Facilities High Impact Outreach Programme Immigration Services Staff Profile Vacant funded priority posts PMDS Employee Relations Budget Invoices paid within 30 days IDs Registered on T&T Passports Registered on T&T PR Permit applications TR Permit applications Average time spent in queues 3 4 5 -11 12 - 15 16 – 19 20 – 21 22 – 23 24 – 25 26 27 28 29 – 30 31 32 - 34 35 36 37 38 39

3. INTRODUCTION  The North West Province has a population of 3.5 million people. Also known as the “Platinum Province’’.  It is centrally located on the subcontinent with direct road and rail links to all Southern African countries. Mining, Agriculture and Tourism are of extreme importance to the economy of the Province.  The Province contribute 5% of national GDP and the area of the North West consist of 104 882 square kilometres, with the Population density of 33.5 people per square kilometres

4. PROVINCIAL MANAGEMENT AND DERMACATION Acting Provincial Manager Mrs Irene Mantlhasi Dr Kenneth Kaunda District District Manager: Operations Mrs Irene Mantlhasi (currently acting as PM) Bojanala District District Manager: Operations Mr M. C. Rambuda Ngaka Modiri District District Manager: Operations Vacant () Dr RS Mompati District District Manager: Operations Vacant – (Post not funded) Director: Finance & Support Mr Stephen Tiley Office & Port Managers 1 Large Office 2 Medium offices 1 Small offices 0 POE Office & Port Managers 1 Large Office 3 Medium offices 4 Small offices 1 POE Office & Port Managers 1 Large office 5 Medium offices 4 Small offices 6 POE Office & Port Managers 0 Large office 3 Medium offices 1 Small office 2 POE

5. 5 North West Port of Entries  Derdepoort Port of Entry  Kopfontein Port of Entry (Com)  Pilanesburg Airport  Swartkopfontein Port of Entry  Skilpadhek Port of Entry (Com)  Ramatlabama Port of Entry (Com)  Makgobistad Port of Entry  Makopong Port of Entry  Bray Port of Entry To facilitate the smooth entry and departure of travelers, the Province has eight Land Ports and one Airport. The facility at Skilpadshek commercial Port has been improved. Currently the main building at this port is complete. However, we are still awaiting for official handover by DPW.

6. 6 Ngaka Modiri Molema District Local MunicipalityDHA Presence Mahikeng Mmabatho LO Molopo MO Ramotshere MoiloaLehurutshe MO Ditsobotla Lichtenburg MO Itsoseng MO Tswaing Atamelang MO Sannieshof SO Khunwana SO Ratlou Madibogo SO Tshidilamolomo SO In terms of progress, the Province acquired space at Khunwana and Sannieshof in Tswaing Local Municipality. Similar services were introduced 2011 at Madibogo Small Office in Ratlou Local Municipality. Tshidilamolomo Small office is operational on a daily basis. Each of these Small Offices has a staff compliment of two and three officers respectively, servicing the public daily.

7. 7 Dr Ruth Segomotsi Mompati District Local Municipality DHA Presence NalediVryburg MO Kagisano/Molopo Ganyesa MO Morokweng TH TaungTaung MO Lekwa -Teemane0 Mamusa0 This District Municipality is the most economically depressed in the Province and lacks DHA presence in two local municipalities namely Lekwa-Teemane and Mamusa. In all municipalities, there is a need to increase our Foot Print. The District remains a developmental node in the Province. There is a project underway to establish a small office in Christiana. (Lekwa-Teemane )

8. 8 Bojanala Platinum District Local MunicipalityDHA Presence RustenburgRustenburg LO Moses KotaneMankwe LO Madibeng Brits MO Maboloka SO Bokamoso TH Moretele0 Kgetleng riverSwartruggens LO There is still a gap of service delivery in Moretele Local Municipality. The area is presently serviced by Temba Local Office Medium which is in Gauteng as per agreement between the two Provinces. Space has been secured at Moretele Office Park in Makapanstad. To address the problem of service accessibility in the Kgetleng River Local Municipality, the department opened a small office in Swartruggens in 2011 and 3 dedicated staff was appointed.

9. 9 Dr Kenneth Kaunda District Local MunicipalityDHA Presence MatlosanaKlerksdorp LO Tlokwe Potchefstroom MO VentersdorpVentersdorp SO Maquassie Hills Wolmaransstad MO A Small Office in Ventersdorp was opened in 2012 and is operating daily with a staff compliment of three.

10. 10 Online Health Facilities (Registration of birth 0-30 days) 1.Klerksdorp Provincial Hospital 2.Botshabelo Community Health Centre 3.Bapong Community Health Centre 4.Ventersdorp Community Hospital 5.Potchefstroom Community Hospital 6.Letlhabile Community Health Centre 7.Leeudoringstad Community Health Centre 8.Nic Bodentstein Hospital 9.Job Shimankana Tabane Hospital 10.Moses Kotane Community Hospital 11.Swartruggens Community Hospital 12.Pella Clinic 13.Mafikeng Provincial Hospital 14.Victoria Private Hospital 15.General De La Rey Community Hospital 16.Gelukspan Community Hospital 17.Itsoseng Community Health Centre 18.Atamelang Community Health Centre 19.Ratlou Community Health Centre 20.Vryburg Community Health Centre 1 1 2 2 2 2 2 1 2 1 1 1 1 1 2

11. Out of 109 Health Facilities with Maternity Facilities 31 have been connected and are fully functional. 2 Health Facilities will be connected during the course of this year. Further expansion will occur with the assistance of the Department of Health 1.Huhudi Community Health Centre 2.Christiana Community Health Centre 3.Stella Community Hospital 4.Bloemhof Community Hospital 5.Ganyesa Community Health Centre 6.Mmabatho Unit 9 Clinic 7.Montshioa Town Clinic 8.Grace Mokgomo Clinic 9.Welmed Park Private Hospital 10.Jouberton Clinic 11.Lehurutshe Community Hospital Online Health Facilities Cont… (Registration of birth 0-30 days)

12. 12 STRATEGIC OVERVIEW ANALYSIS STRATEGIC OVERVIEW ANALYSIS Progress towards achieving strategic objectives The North West Province achieved 19 out of the 26 targets(73%) Invoices paid within 30 days were partially achieved (84%). 41 posts out of 61 were filled in 2012/13 and 19 were filed in the first quarter of 2013/14 and this includes the natural attrition post which occurred during the financial year. Although the North West Province was showing high volume of birth registrations beyond 30 days, the a comparison between the first quarter of 2012/13 and 2013/14 shows a significant improvement. The Province managed to have all four outreach programmes as planned for 2012/2013 and already held the first outreach programme during the first quarter of 2013/14 in Dr Kenneth Kaunda District Municipality. All forums are active and assist in identifying the needy areas for DHA services. The Department managed to hold a successful AFCON at Bafokeng Stadium in Bojanala District Municipality which was one of the identified hosting area.

13. 13 STRATEGIC OVERVIEW ANALYSIS CONT… The Province was rated number one (1) at Leadership Forum session with regard to service delivery improvement and was awarded a trophy in November 2012. Key highlights: The North West Provincial Stake holders forum was launched during the first quarter of 2013/14. Ventersdorp small office is fully functional operating on daily basis. Potchefstroom Local Office Medium was upgraded and the contract is nearing an end. 98,5 % of officials in the Province signed their Performance Agreements for 2013/14 in terms of PMDS policy and regulations. 6 466 learners turning 16yrs and above writing grade 12 examination were issued with IDs in 2012/13.

14. 14 STRATEGIC OVERVIEW ANALYSIS CONT… Key factors impacting on progress : The human resource capacity in health facilities does not add up with the number of Health Centres connected for online birth registration. This means we need to prioritize health Centres appointments of personnel to enable us to meet our objective. Inspectorate capacity constraints is a serious problem in most of our offices. Out of 18 (eighteen) medium and large offices in the Province 4 (four) lack inspectorate personnel. The North West Province was allocated with 11 (eleven) mobile offices, of these 8 (eight) are fully operational while 3 (three) are in the process of being fitted with new satellite dish.

15. 15 STRATEGIC OVERVIEW ANALYSIS CONT… Key factors impacting on progress cont…:. Late Registration of Birth remains a challenge in the province especially in the poor rural and farming areas. However the province is implementing measures/programmes to reduce LRB through hospital connectivity, school visits and Mobile Units. All stakeholders in different communities assist in identifying areas and mobilization. Local radio stations are also utilized to disseminate information. For 2013/14, the province targeted 172 areas for high impact outreach programmes. Signing of leases on month to month basis impacts on buildings not being maintained by landlords. Dependency on the National Department of Public Works makes it impossible for the Department to improve accommodation at Taung, Ganyesa, Itsoseng and to establish an office at Makapanstad.

16. 16 North West Provincial Business Plan- 2012/13 National Annual Target 1.1.1.1: 594 000 births registered within 30 calendar days of the birth event Provincial Annual Target: 30650 births registered within 30 calendar days of the birth event Q1 Target Actual Performance Q1 Q2 TargetActual Performan ce Q2 Q3 Target Actual Performance Q3 Q4 Target Actual performan ce Q4 Annua l Target Annual performanc e % Achieved 85419048897290698260864598669765 3065036527119%

17. 17 Main strategies to achieve the annual target 2012 – 2013 North west target for 2012/13 was 30650. At the end of the year, 36528 births were registered representing 119% which was an achievement. In the first quarter of 2012/13 the target per quarter was 8541, and the actual performance during that period was 9048 births registered. (achieved) In the first quarter of 2013/14 the target per quarter was 8222, and the actual performance during this period was10101 births registered. (achieved) Main challenges and / or reasons for non-achievement in implementing strategies Even though the target was achieved, the following challenges were experienced:- Lack of personnel at most of Health centers connected for online birth registration. Cultural beliefs e.g. naming of the baby Annual Target for 2012 /13 was 30650 birth registered within 30 calendar days Annual Target for 2013 /14 is 33139 births registered within 30 calendar days. Changes to strategies and / or remedial actions to improve implementation 2013-14 North West Province implemented new birth registration process on 04/03/2013 Increase health facilities connectivity in 2013/14. Allocated vehicles will be utilized to do roaming visits to health facilities without dedicated capacity. NATIONAL ANNUAL TARGET 2012/13: 594 000 births registered within 30 calendar days of the birth event NATIONAL ANNUAL TARGET 2013/14: 642 000 births registered within 30 calender days

18. Birth Registration First Quarter 2012/13

19. Birth Registration First Quarter 2013/14

20. 20 National Annual Target 1.1.1.2: 80 additional health institutions with maternity facilities operational for online birth registration Provincial Target : 11 Health institutions with maternity facilities operational for online birth registration AN TARGET Quarterly Target Connected Q1 Quarterly Target Q2 Connected Q2 Quarterly Target Q3 Connected Q3 Quarterly Target Q 4 Connected Q 4 Names of Facilities Not connected Balance for 2012/2013 111100 6 401.Botshabelo CH 2.Joubeton Clinic 3. Grace Mokgomo CHC 4. Welmed Park Private Hospital 5. Potchefstroom Medi clinic 6. Bapong CHC 7. Letlhabile CHC 8. Ratlou CHC 9. Christiana CHC 10. Mmabatho unit 9 clinic 11. Montshioa Township clinic 12. Lehurutshe hospital None. North West Province exceeded the target.

21. National Annual Target 1.1.1.2: additional information on health institutions (public, private and clinics) with maternity facilities operational for online birth registration URBANONLINE% ONLINE RURALONLINE% ONLINE GRAND TOTAL Grand Total ONLINE %DEDICATED CAPACITY (Level 5) 221045.5%872124.1%1093128.4% 6x Officers were appointed to service the following. 1. Klerksdorp hospital 2. Potchefstroom Hospital 3. Ventersdorp hospital. 4. Gelukspan hospital. 5. General Delarey hospital 6. Nic Bodenstein hospital

22. 22 National Annual Target 3.4.1.2 : High impact outreach programme to be conducted in the Province to assist with birth registration and ID application collection BASELI NE ANNUAL TARGET QUARTER 1 TARGET QUARTER 2 TARGET QUARTER 3 TARGET QUARTER 4 TARGET ANALYSIS 4 outreach campaigns rolled out in North West Province High impact outreach programme to be conducted in each District to assist with birth registration and ID application collection In 2012/13 the Province managed to conduct 4 high impact outreach programmes. In the first quarter of 2013/14 the province conducted two (2) high impact outreach programme in Ngaka Modiri Molema and Dr. Kenneth Kaunda District Municipalities Achieved

23. 23 National Annual Target 3.4.1.2: High impact DHA led Outreach programmes in 2012/13, at least one per quarter, per Province, to assist with birth registration and ID collection Provincial Target 2012/13: 4 high impact outreach programmes Annual target1st Quarterl y Target Actual performance 2nd Quarterly Target Actual performance 3rd Quarterly Target Actual performance 4 th quarterly target Actual performance 4 1.Bojanala – Makapanstad 2.Dr RSM – Stella 3. Dr. KK – Khuma / Stilfontein 4. NMM - Setlagole 11 Bojanala DM Moretele LM: Makapanstad 11 Dr. Ruth Segomotsi Mompati DM. Naledi LM: Stella 11 Dr. Kenneth Kaunda DM. Matlosana LM: Khuma / Stilfontein 11 Ngaka Modiri Molema DM. Ratlou LM: Setlagole

24. 24 Ensure an efficient and effective law enforcement function within the IMS Outputs Actual performance Q1 – 2012/13 Actual performance Q2 – 2012/13 Actual performance Q3 – 2012/13 Actual performance Q4 – 2012/13 Employer Successfully charged 00 143 Transgressors of department legislation successfully charged 025 8092 Over stayers successfully detected 279770 346896 Nr of illegal foreigners/ overstays deported within 30 days (direct ) 2743 284502 Cases referred to inspectorate investigated within 28 days 547676 2326

25. 25 ANNUAL TARGET 2012/13: Ensure an efficient and effective law enforcement function within the IMS ANALYSIS OF PERFORMANCE IN RELATION TO STRATEGY TO ACHIEVE TARGET The department within the province participate in Provjoint and other cluster meetings. It is in these meetings whereby operations matters/issues are discussed e.g. roadblocks, business inspections etc. Currently the province is participating in a Joint Task Team commissioned by the MEC for Economic Development to develop strategies to deal with amongst others illegal trading, illegal gambling and rhino poaching. After detection, illegal foreigners particulars are captured on the Case Management System and are deported. For those who are legal and are applying for relatives permit (accompanying spouse permit), Immigration Officers conduct visits to verify addresses.. Challenges/Reasons for non achievement No tracking system to keep track of foreign nationals within the country It is difficult for the province to keep track of deportees who keep on returning as most of them are using undesignated ports of entry Way forward/Remedial action Collaboration with other stakeholders e.g. SAPS, SARS, SANDF, Port Health and Agriculture.

26. STAFF PROFILE LEVELMALEDISABILITYFEMALEDISABILITYTOTAL 1400000 1320103 1220103 1110102 109012021 930306 833044077 724128154 612942251359 541207 329040069 24263592601 Employment Equity target for People with Disability in North West should be 12 people (2% ). Currently the province has 8 people (1.3%).

27. Vacant funded (priority) posts to be filled in 2013/14 Annual TargetAdvertisedInterviewedAppointedComment 8842 2 posts to be interviewed i.e. Provincial Manager and Secretary to Director Finance and Support

28. 28 PERFORMANCE MANAGEMENT & DEVELOPMENT SYSTEM DESCRIPTION PERFORMANCE AGREEMENT/ ANNUAL ASSESSMENTPERCENTATAGE% Annual Assessment for 2012/2013613 93% Pay Progression (571) 15.5% Performance Bonuses (95) Performance Agreements for 2013/2014592 of 601 captured 98.5% captured (excluded is 5 ORTIA officials and 1 Foreign Mission official) PMDS 1 st quarter (2013/2014) 26 of 601 officials on probation 4% staff on probation

29. 29 EMPLOYEE RELATIONS CASES 2012/13 KEY AREANUMBER OF CASES REPORTED OUTCOMES/ SANCTIONS Fraud & Corruption1 case (irregularly captured Re-issue IDs using fictitious receipts) Unpaid Suspension Improper Conduct1 case (unacceptable conduct)Dismissal Gross Negligence1 case (lost IDs)Unpaid Suspension

30. 30 EMPLOYEE RELATIONS CASES 2013/14 KEY AREANUMBER OF CASES REPORTED OUTCOMES/ SANCTIONS Fraud & Corruption2 cases (misuse of state vehicle)Pending Improper Conduct2 cases (insubordination and harassment) Pending

31. SUMMARY OF BUDGET 2013/14 BUDGET ALLOCATED R'000 EXPENDITURE AS AT 30 JUNE 2013 R'000 FUNDS AVAILABLE R'000 % BUDGET SPEND COMPENSATION OF EMPLOYEES 145, 621 44,112 101,50930.29% GOOD AND SERVICES 15, 014 4,941 10,073 32.90% TRANSFER & SUBSIDIES 48232447.92% MACHINERY & EQUIPMENT 180 7110839.44% Total 160, 86349,148 111,71530.55%

32. 32 National Annual Target 2012/13: 100% compliance with PFMA regulations framework for payment of invoices within 30 days. Number of orders raised Q2 Number of invoices received from service providers Q2 Number of invoices paid within 30 days Q2 % compliance Number of orders raised Q3 Number of invoices received from service providers Q3 Number of invoices paid within 30 days Q3 % compliance Number of orders raised Q4 Number of invoices received from service providers Q4 Number of invoices paid within 30 days Q4 % compliance 3541546844% 30139425464%25224520584%

33. 33 Annual Target 2013/14: 100% of valid invoices settled within 30 days of certification of invoices Business UnitNumber of orders issued Number of invoices received, certified & submitted for payment Number of invoices paid within 30 days Number of invoices not paid within 30 days % compliance North West Province Total Order 494  179 Added Commitment  304 Authorized  11 cancelled 328 3217 98 Sundry payments 88 862 97 TOTAL483416407997.5%

34. 34 ANNUAL TARGET: 100% of valid invoices settled within 30 days of certification of invoices ANALYSIS OF PERFORMANCE IN RELATION TO STRATEGY TO ACHIEVE TARGET 98% compliance rate was achieved. To enable the province to meet 100% compliance the following measures were discussed and will be implemented: Ensuring full use of invoice/payment tracking register Developing business relationships/ open communications with suppliers Ensuring banking details (entity maintenance) are submitted together with invoices to compare with those on the system Ensuring only valid invoices are received and recorded Challenges/Reasons for non achievement Assets (Requesting barcodes from HQ every time assets are purchased) Change of banking details by suppliers without notification Way forward/Remedial action Barcodes must be in provincial offices All invoices to include bank information Type of Evidence

35. 35 National Annual Target 3.4.2.2: First & Re-issue ID’s received from Head Office registered on T&T by front offices within 1 day BASELIN E ANNUAL TARGET QUARTER 1 TARGET QUARTER 2 TARGET QUARTER 3 TARGET QUARTER 4 TARGET ANALYSIS One day to register ID received at Front Office The Province complied with the turnaround time of one day Achieved

36. 36 National Annual Target 3.4.2.4: Passports received at Office of application recorded on NPR within one day BASELIN E ANNUAL TARGET QUARTER 1 TARGET QUARTER 2 TARGET QUARTER 3 TARGET QUARTER 4 TARGET ANALYSIS 1 day to record Passports received on NPR The target is achieved. Achieved

37. 37 NATIONAL ANNUAL TARGET: PR permit applications in Provinces collected, quality assured and referred to Head Office within 2 days BASELINEANNUAL TARGET QUARTER 1 TARGET QUARTER 2 TARGET QUARTER 3TARGET QUARTER 4 TARGET ANALYSIS PR permit applications in the Province collected, quality assured and referred to Head Office within 2 days 2 days to receive and capture PR applications on T&T. The province achieved the 2 days turnaround time Achieved

38. 38 NATIONAL ANNUAL Target : 75% of Temporary Residence Permits (Work, Business, Corporate) issued within 8 weeks BASELINEANNUAL TARGET QUARTER 1 TARGET QUARTER 2 TARGET QUARTER 3TARGET QUARTER 4TARGET ANALYSIS TRP permit applications in the Province collected, quality assured and referred to Head Office within 1 days 1 day The Province is achieving on the 1 day T&T target. Achieved

39. 39 National Annual Target: Average time customers spend in queues. OutputsTargetTime spend Average time spend in queues for BMD, ID, PPT 30 min23 min Average time spend in queues for Permitting40 min42 min

40. 40 Thank you Dankie Kealeboga