1. Moving Forward through Organizational Change Reinvesting Time Money Energy People and Organizational Focus Toward Employment 1st

2. AFFORDABLES

3. WORK CENTER

4. JOBLINK

5. Organizations with the greatest sense of urgency get the most done! Decreasing margins Inadequate workforce Valuable business partners not maximized Unrecognized source of economic development Need to Diversify operations Funding Challenges Sheltered work no longer desired by many customers and funders Increasing costs and complexities of service delivery More individuals not eligible for medicaid Dual Diagnosis, criminal hx, substance abuse Business Operations Employment Services

6. PROJECT SEARCH NI PARTNERS AEA267 Iowa Vocational Rehab Services Area High Schools Cerro Gordo County Mercy Medical Center NI NIVC Services

7. Business Services Kaizen Events Lean strategies Affirmative hires ISU CIRAS Networking - APICS Marketing Discharge planning Discovery/Customized employment Certificate Skills Training Soft Skills Training Focus on Transition Project SEARCH NI Community participation/volunteering Staff Development WHAT’S WORKING?

8. JAVA Works JOB Placements WHAT “WORKING” LOOKS LIKE?

9. NIVC Services THEN NOW 10% payroll reduction Little staff development 339 persons served 68% segregated settings 14 CES staff positions No certificate training 29 new job placements 1 ticket to work assigned Limited marketing Organizational isolation Positive bottom line Evidence based practice CE 451 persons served 31% segregated setttings 22 CES staff positions 60 certificates awarded 63 new job placements  60% working over 20 hrs/week  88% obtain work within 6 months  79% retention 21 tickets assigned Marketing plan Community of Practice calls Success Builds Momentum

10. “I’m looking for a job working with people.”  Excellent customer service  Ability to create a friendly atmosphere  Initiative  Fundraising Skills

11. Balancing the conflicting demands between old and new Opportunities exceed staff capacity Still serve a few transition students in segregated settings SE & Java Works are losing $$ Practice vs Theory Staff Training Bricks and Mortar are expensive Unintended consequences of policy shifts Maintaining Communication Decentralized services Job Retention Employer awareness WHAT’s NOT WORKING (yet?)

12. What’s next?

13. Sherry O. Becker sherry@nivcservices.org www.nivcservices.org Thank you! sherry@nivcservices.org www.nivcservices.org There is immeasureable transformational power in individual integrated employment stories. Tell Them!