1. Expert. Confidential. Free. www.employeradviser.ca 1-800-387-0774 The Office of the Employer Adviser Who we are and what we can do to help employers in WSIB matters Allen Cramm, JD, Bilingual Employer Adviser, OEA

2. Expert. Confidential. Free. www.employeradviser.ca 1-800-387-0774 OEA - Background Information Created in 1985 Agency of the MOL, and independent of the WSIB 3 Intake Advisers and 16 Regional Employer Specialists Fully funded by employer WSIB premiums (no additional fees/charges for our services!) Established to provide employers with confidential advice, education, and representation on all WSIB matters 2

3. Expert. Confidential. Free. www.employeradviser.ca 1-800-387-0774 OEA Service Focus Provide the employer community with professional, reliable, expert information and timely assistance Attempt to resolve disputes before they reach the formal hearing stage Ensure employers receive fair treatment 3

4. Expert. Confidential. Free. www.employeradviser.ca 1-800-387-0774 Advisory Services Immediate advice available via 1-800-387-0774: - Intake Advisers provide timely advice and information - Complex cases are referred to a regional Employer Specialist for follow up Avoiding costly mistakes and penalties Knowing your rights & obligations Avoiding penalties or prosecution by WSIB 4

5. Expert. Confidential. Free. www.employeradviser.ca 1-800-387-0774 Representation Services Representation for most employers (ie, primarily those with less than 100 workers) before the WSIB Operations and Appeal Branch, as well as WSIAT Promoting the use of alternative dispute resolution (ADR) mechanisms, when possible Services are available in both official languages 5

6. Expert. Confidential. Free. www.employeradviser.ca 1-800-387-0774 Educational Services “E-bulletin” e-mail newsletters informing employers of WSIB policy and procedural changes 5-6 times per year Information on our web site: www.employeradviser.ca Fact sheets Employer Guides available for both Construction and Non-Construction Sector employers Practical tools for employers on web site 6

7. Expert. Confidential. Free. www.employeradviser.ca 1-800-387-0774 7 Basic life of a WSIB claim  Day of Injury (health care, investigation, Form 7)  Return-to-work (written offer of suitable modified work)  Use of Functional Abilities Form and WSIB Return To Work Specialist  SIEF, Cost Transfer or 3 rd Party Cost Relief possible?  Work Reintegration (combines RTW, Re-employment and Labour Market Re-entry): a breach = financial penalties!  Appeals (Operations, Appeals Branch, and WSIAT)  Final Tip: Document, Document, Document!

8. Expert. Confidential. Free. www.employeradviser.ca 1-800-387-0774 8 QUESTIONS? Office of the Employer Adviser (OEA) Toll Free: 1-800-387-0774 Web Site: www.employeradviser.cawww.employeradviser.ca 151 Bloor Street West, Suite 704 Toronto, ON M5S 1S4 Toronto Telephone: 416-327-0020 Toronto Fax: 416-327-0726 C. Office of the Employer Adviser 2012