1. PGW EnergySense KEEA Presentation September 20, 2011

2. 2 PGW’s EnergySense Comprehensive portfolio of six energy- efficiency programs to help PGW’s residential, commercial and industrial customers conserve energy and save money. Direct and indirect job creation in the local economy. Emphasis on hiring from the local, unemployed community. Will reduce greenhouse gas emissions, including 1.24 million tons of carbon dioxide - the environmental equivalent of taking 200,000 cars off Philadelphia’s streets.

3. 3 Enhanced Low-Income Retrofit Program Launched January 2011 Residential Heating Equipment Rebates April 2011 Commercial and Industrial Retrofit Incentives September 2011 Commercial and Industrial Equipment Rebates September 2012 High Efficiency Construction Incentives September 2012 Comprehensive Residential Retrofit Incentives March 2013 PGW’s EnergySense

4. 4 Lessons Learned: EnergySense Data Management Database storing all data from PGW systems, Contractors & Inspectors Front-end web interface for contractors’ data entry Back-end screens and reports for PGW tracking & analyses

5. 5 Philadelphia Department of Public Health –PGW contractors collect data to be shared with PDPH for relevant health and safety concerns. –In addition to similarly sharing data with PGW, PDPH is also able to address these problems for residents, which allows PGW to then weatherize additional homes. PA CareerLink Philadelphia –Customized path from intake through training to placement in entry-level jobs with PGW’s weatherization contractors EnergyWorks –Cross-promotion between programs –Potential direct partnerships between EnergyWorks low-interest financing and EnergySense upfront incentives Pennsylvania Housing Finance Agency –Gleaning best practices for incentivizing energy-efficiency retrofits from PHFA’s long-standing Smart Rehab program. Lessons Learned: Importance of Partnerships

6. 6 Lessons Learned: Weatherization Program Design Front-end controls –Contractor Training Week –BPI and other Certification Requirements –Cost-Effectiveness Protocols Objective Goals –As ambitious, cost-effectively as possible –Dollars spent per therm saved targets –Total projected therms saved target Allow Contractors to “drive” Evaluate, Learn, Improve –3 rd party Inspections –Contractor performance evaluations –3 rd party Evaluations –Customer Surveys

7. 7 Next Steps Launch remaining programs –Commercial & Industrial Equipment Rebate Program (9/1/2012) –High-Efficiency Construction Incentives (9/1/2012) –Comprehensive Residential Retrofit Incentives (3/1/2013) Data analysis, evaluation, and continuous improvement

8. 8 For More Information For general EnergySense information: –www.pgworks.com/energysensewww.pgworks.com/energysense –215-684-6000 EnergySense Residential Heating Equipment Rebates: –www.rebate-zone.com/pgworkswww.rebate-zone.com/pgworks –1 (877) 719-3766