1. Copyright © 2007 by John Wiley & Sons, Inc. All rights reserved

2. Global Meetings & Exhibitions Copyright © 2007 by John Wiley & Sons, Inc. All rights reserved

3. Chapter 1 Fundamentals Copyright © 2007 by John Wiley & Sons, Inc. All rights reserved

4. Terminology  Overseas  Transnational  International  Congress  Secretariat Copyright © 2007 by John Wiley & Sons, Inc. All rights reserved

5. Our Definition/Criteria  An international meeting: –Involves crossing national borders –At least 2 days duration + travel –50 or more attendees –Has a business agenda utilizing presenters Copyright © 2007 by John Wiley & Sons, Inc. All rights reserved

6. Meeting Objectives & Parameters  Purpose  Number of Participants  Frequency  Duration  Organization Timetable  Communication Before the Event  Program Dynamics Copyright © 2007 by John Wiley & Sons, Inc. All rights reserved

7. Factors That Are Unique To International Events  Visa & passport requirements  Shipping & Customs regulations  Currency exchange fluctuations  Host country political & threat issues  Government imposed travel restrictions  Language considerations  Cultural differences & taboos  International protocol Copyright © 2007 by John Wiley & Sons, Inc. All rights reserved

8. Local Support  Professional Congress Organizer (PCO) –An independent planner or planning company that serves as an adjunct to the meeting staff offering management & financial services as well as liaison with suppliers.  Destination Management Company (DMC) –Expert coordinator of transportation & recreational services as well as provider of local staff on-site. Copyright © 2007 by John Wiley & Sons, Inc. All rights reserved