1. Today’s Agenda  Memo format and uses  Letter format and uses  Review of sample document  Preparation of purpose statements

2. Memo v. Letter Memos  Used internally  Serve various purposes (to inform, to propose, to motivate, to report)  Format may vary, but parts include to/from/date/subject lines  Optional format features: headers  See 292 ff. for more info and 297 for a sample. We also have a sample under General Tools on Oncourse. Letters  used externally  communicate formality, respect, authority  five major parts (heading, inside address, salutation, body, complimentary close)  See 284 ff. for more info and 714 for sample thank you letter. Many samples appear in the text, and we have a sample under General Tools on Oncourse.

3. Developing Your Statement of Purpose  Take a minute to create a purpose statement for your interview memo (like we did for the interview guide)  Now we’ll look at the sample interview memo on Oncourse, under Tools  In groups, discuss how well it meets (or fails to meet) the criteria for the assignment

4. For Next Time Before Class  Read chapters 8 and 9 (business correspondence)  Conduct your interview and draft your memo and thank you letter and bring copies In Class  Workshop on Project 1  Introduction of Project 2