1. Basic E-mail Features and Options 4.02

2. Accessing E-mail  Means of communicating electronically via the Internet.  Used by individuals, businesses, and schools, etc.  To access e-mail one must have:  A computer with Internet capability  An ISP (Internet Service Provider)  An E-mail account and address

3. Creating E-mail Messages  E-mails can be composed using various online services provided by ISPs, URLs, or even Outlook through Windows.  Instead of printing, an MS Word document can be sent directly as e-mail.  The Word document will be the actual message.  MS Word sends the document in HTML format so that it can be read by all recipients.  Most e-mail accounts allow the user to store e-mail addresses for future use in an Address Book.  Quick and easy; however, subject to viruses.

4. Creating E-mail Messages  Components of an E-mail message:  Header  To  E-mail Address (john.doe@msn.com)  Username  @ symbol  Domain and Subdomain  Suffix  From  CC (Carbon Copy)  Subject  Body/Message  Attachment

5. To: Subject Attach Button Type your message here. Toolbar allows the sender to format text within the message.

6. Creating E-mail Messages with Attachments Online services allow a user to select files (by browsing a specific drive) and attach them to a message. These selected files are called attachments.

7. Creating E-mail Messages with Attachments Attachments may be formatted as:  Sound files  Video files  Program files  Picture files  Documents Word, Excel, PowerPoint, Publisher, etc.

8. Managing E-mail Accounts  E-mail messages are stored in a mailbox.  Location where messages are composed, sent, forwarded, replied to, and deleted.  The mailbox must be checked periodically to see if new messages have arrived.  Mailboxes can only store a certain amount of megabytes (depending on ISP).  Junk mail should be deleted.  Important e-mails can be:  Saved in folders  Printed

9. Sending/Receiving E-mail Basic Rules:  Check personal e-mail at home.  Avoid checking e-mail at school or work.  In personal e-mails, emoticons can be used to show emotions.  Avoid using emoticons in professional or business e-mail.

10. Sending/Receiving E-mail (Continued)  Think twice before sending messages.  Deleted messages may still appear on the ISP’s server.  Messages can be subpoenaed in legal actions.  Messages can force an employer to terminate an employee.  If you receive mail that was directed to a whole group, but the response should go to the sender, be careful to only respond back only to the sender and not the entire group.  Delete previous addresses and messages before forwarding.  Just forward the necessary information.