1. Process Innovation & Excellence (PIE) > Client Visit (22 nd March 2011) Review Period: to Management Review

2. Table of Contents  Project Highlights  Audit Function Highlights  SEPG Function Highlights  Training Function Highlights  Facilities and Purchase Function Highlights  Others

3. “Project Name 1 Highlights” Project Name/ID: Project Manager: Project Scope: Key Performance Indicators GoalActualCorrective actions takenPreventive actions taken Effort Variance Schedule Variance Effort Variance Defect Density Quality Compliance Customer Satisfaction Cost/Budget:

4. “Project Name 1 Highlights” Best Practices/ Lessons Learnt: Risk DescriptionMitigation PlanContingency Plan Risk Management: Top 3 Issues/ Concerns:

5. “Project Name 2 Highlights” Project Name/ID: Project Manager: Project Scope: Key Performance Indicators GoalActualCorrective actions takenPreventive actions taken Effort Variance Schedule Variance Effort Variance Defect Density Quality Compliance Customer Satisfaction Cost/Budget:

6. “Project Name 2 Highlights” Best Practices/ Lessons Learnt: Risk DescriptionMitigation PlanContingency Plan Risk Management: Top 3 Issues/ Concerns:

7. “Audit Function Highlights” Audit Head: Number of Projects Audited in Month: Project AuditedMonth# Open NCsQuality Compliance Top 3 IssuesPreventive Actions taken <Facilities & Purchase Function>

8. “SEPG Function” SEPG Head: SEPG Activities Planned for MonthStatus Description of Process improvement identified/ suggested Status Benefit Realized Issues/ Concerns: QMS Release Status: >

9. “Training Function Highlights” Training Head: Training Name Trainer Name Status of Training #of Participants Training Effectiveness Corrective Actions <Conducted/ NotConducted> <From training feedback Summary form> <From training feedback Summary form> Issues/ Concerns:

10. “Facilities and Purchase Function Highlights” Facilities and Purchase Head: # of Purchase in Month# of Defective Purchases in MonthPreventive Actions Issues/ Concerns: # of Facilities Request in Month StatusPreventive Actions

11. Others In this slide, mention any additional support needed from Management –Configuration Management, Process Definition, Training, etc.