1. Successful Project Delivery Thursday 1 st November 2012

2. Introduction Successful Project Delivery – Key Areas Runaway Projects About Projects on Track Successful Project Delivery - SUIP 1st Nov '12 What defines Project Success? Survey by Acando Delivers within budget – 4% Delivers within timescale – 6% Project Sponsor thought it was a success – 18% Delivers all of the objectives – 19% Delivers the expected benefits – 38% Delivers Objectives and Benefits – 57%

3. Six Key Areas Methodology Clarity of Objectives & Benefits Planning and Control Organisational Readiness Project Closure Gateway Reviews Successful Project Delivery - SUIP 1st Nov '12

4. Methodology The PMI 5 Performance Domains Initiating a Project Planning a Project Executing a Project Monitoring & Controlling a Project Closing a Project Successful Project Delivery - SUIP 1st Nov '12 Prince2 Staring up a Project Directing a Project Initiating a Project Controlling a Stage Managing Delivery Managing Stage Boundaries Closing a Project Microsoft Dynamics Sure Step Diagnostic Analyse Design Development Deployment Operation Agresso Implementation Plan Design Build Test Deploy Support

5. Clarity of Objectives & Benefits Business Case What are you doing? Why are you doing it? When are you doing it? How are you doing it? Where is it being done? Who is doing it? Successful Project Delivery - SUIP 1st Nov '12 Benefits to be delivered What benefits are being delivered? When will they be delivered? How will you know if you’re on track to get them? Who is responsible for delivering them? ROI

6. Planning and Control Planning Timescales & Deadlines Skills required Resource Availability Quality Management Risk Management Successful Project Delivery - SUIP 1st Nov '12 Control Org Structure - Governance Budget to Benefit – burn rate Change Management Reporting Stakeholder & Communication

7. Organisational Readiness Training (New Ways of Working) Support Desk 3 rd Parties / Service Level Agreement's Reporting (Statutory / Business Critical) Successful Project Delivery - SUIP 1st Nov '12

8. Project Closure Formal Acceptance Updated project records ROI Statement and Benefits Plan Lessons Learnt Report Follow-up Plan Successful Project Delivery - SUIP 1st Nov '12

9. Gateway Reviews Objectives Decision Point – ‘Go / No Go’ Aligned to key stages of the project Benefits Assurance of project performance Improve delivery and outcomes Successful Project Delivery - SUIP 1st Nov '12

10. Six Key Areas Methodology Clarity of Objectives & Benefits Planning and Control Organisational Readiness Project Closure Gateway Reviews Successful Project Delivery - SUIP 1st Nov '12 Specific & Measurable Adopt & Follow Understand what matters & monitor it Business is prepared for change Project Acceptance is confirmed Check & Balance of project performance

11. Runaway Projects Successful Project Delivery - SUIP 1st Nov '12 Understand Cause Review Business Case Review Benefit Plan Cost Benefit Analysis If and ONLY If there is a ROI possible and the Project Sponsor Agrees, then Re-plan, Re-launch, Re-energise

12. About Projects on Track Over 20 years Experience Prince2, MSP, M_o_R, Microsoft, APM Qualified Track Record of Successful Project Delivery Passion For Excellence Commitment Underpinned www.projectsontrack.co.uk Successful Project Delivery - SUIP 1st Nov '12 Together, we deliver, better.