1. 911 NETWORK SURVIVABILITY….and FCC Telecommunications Service Priority Summit 2/17/05

2. FCC Telecommunications Service Priority Summit Minimize vulnerability/Increase Survivability Minimize vulnerability/Increase Survivability Public confidence Public confidence Disaster management Disaster management Mitigate service disruption Mitigate service disruption Business continuation planning Business continuation planning

3. FCC Telecommunications Service Priority Summit Components of Network Contingency Planning Evaluate networkEvaluate network Assess network risk factorsAssess network risk factors Mitigate failureMitigate failure Build contingency into network designBuild contingency into network design Back up systemsBack up systems

4. 911 NETWORK 911 NETWORK E911 Primary Selective Router E911 Primary Selective Router E911 Secondary Selective Router E911 Secondary Selective Router Central Office PSAP Intertandem Trunks 911 ALI Node 1 911 ALI Node 2 Emergency ALI

5. Survivability – Network Design Dual Tandem Network Dual Tandem Network Circuit Diversity Circuit Diversity Routing Diversity Routing Diversity Balanced trunk quantities Balanced trunk quantities Standards/Methods for Evaluating & Monitoring Standards/Methods for Evaluating & Monitoring TSP TSP

6. FCC Telecommunications Service Priority Summit Why did we decide to enroll? Why did we decide to enroll? September 11 September 11 Homeland Security Consideration Homeland Security Consideration Reliability of 911 Network is essential Reliability of 911 Network is essential Part of Business Continuation Planning Part of Business Continuation Planning

7. FCC Telecommunications Service Priority Summit Why did we decide to enroll? Minimize vulnerability/Increase Survivability Minimize vulnerability/Increase Survivability Public confidence Public confidence Disaster management Disaster management Mitigate service disruptions Mitigate service disruptions Business continuation planning Business continuation planning

8. FCC Telecommunications Service Priority Summit CATEGORY 1- National Security Leadership CATEGORY 1- National Security Leadership Services essential to national survival associated with Services essential to national survival associated with nuclear attack and critical orderwire or control nuclear attack and critical orderwire or control services services CATEGORY 2- National Security Posture and U.S. Population Attack Warning CATEGORY 2- National Security Posture and U.S. Population Attack Warning Minimum additional services essential to maintaining Minimum additional services essential to maintaining an optimum defense, diplomatic, or continuity of an optimum defense, diplomatic, or continuity of government posture government posture

9. FCC Telecommunications Service Priority Summit CATEGORY 3- Public Health, Safety, and Maintenance of Law and Order CATEGORY 3- Public Health, Safety, and Maintenance of Law and Order Minimum number of services necessary for giving Minimum number of services necessary for giving civil alert, maintaining law and order and the health civil alert, maintaining law and order and the health and safety of the U.S. population and safety of the U.S. population CATEGORY 4- Public Welfare and Maintenance of the National Economic Posture CATEGORY 4- Public Welfare and Maintenance of the National Economic Posture Minimum number of services necessary for Minimum number of services necessary for maintaining the public welfare and national economic maintaining the public welfare and national economic posture during any national or regional emergency posture during any national or regional emergency

10. FCC Telecommunications Service Priority Summit Consider for TSP… Message Circuits (EM)—CO to Tdm Message Circuits (EM)—CO to Tdm Emergency Service Circuits (ES)— Tandem to PSAP Emergency Service Circuits (ES)— Tandem to PSAP ALI Data Links ALI Data Links Intertandem (if applicable) Intertandem (if applicable) Radio Circuits Radio Circuits

11. FCC Telecommunications Service Priority Summit Consider for TSP… Administrative Lines Administrative Lines Wireless and Wireline Wireless and Wireline EOC Facilities EOC Facilities Special Circuits—NCIC, BCA Special Circuits—NCIC, BCA Other Links Other Links

12. FCC Telecommunications Service Priority Summit

13. …a question of policy Philosophy of network management Philosophy of network management Dedication to reliability and mitigation Dedication to reliability and mitigation Policy framework Policy framework Core function of government Core function of government Natural outgrowth of planning Natural outgrowth of planning

14. FCC Telecommunications Service Priority Summit Reasons for lack of implementation… TSP Costs TSP Costs No cost for sponsorship No cost for sponsorship Service Provider Tariff Costs Service Provider Tariff Costs Belief that not necessary Belief that not necessary Reliance on community relations Reliance on community relations Reliance on service provider relationships Reliance on service provider relationships Belief that PS can just order it done Belief that PS can just order it done

16. FCC Telecommunications Service Priority Summit 2/17/05 Nancy Pollock Executive Director Metropolitan 911 Board Minneapolis/St. Paul Metropolitan Area 2099 University Avenue West St. Paul, MN 55104-3431 npollock@mn-metro911.org 651-603-0106www.metro911board-mn.org