1. BA 101 Introduction to Business 4. Information Technology and e-Commerce

2. From Data to Information to Insight Competitive Advantage Data (Facts & Statistics) Data Insight(Understanding)Insight(Understanding)Information (Useful Knowledge) Information

3. Data versus Information A B C D Sales Products

4. Information Flow

5. Using Information Systems Information Data Mining Data Warehouse Data Warehouse Data Base Data Base Information Data Mining

6. Chief Information Officer Understand Information Needs Understand Information Needs Create Systems and Procedures Create Systems and Procedures Deliver High- Quality Information Deliver High- Quality Information Cost Effective Accurate Relevant Timely

7. Business Information Research and Development Marketing and Sales Planning and Control Communication and Collaboration

8. Business and the Internet Accelerate Commerce Erase Borders BoostCommunicationBoostCommunication Control Costs Simplify Research PromoteCollaborationPromoteCollaboration

9. Accelerating Commerce Business-to-Business Consumer-to-Consumer Mobile Commerce Business-to-Consumer

10. Cutting Costs Searching for Best Prices Searching for Best Prices TelecommutingTelecommuting Reducing Travel Expenses Reducing ManagingInventoryManagingInventory Recruiting and Training Training DistributingInformationDistributingInformation

11. Erasing Borders Email Instant Messaging Virtual Meetings Telecommuting

12. Enhancing Communication and Collaboration Email and instant messaging Mail server lists and newsgroups Intranets and extranets Virtual workspaces Blogs and wikis Internet telephone service

13. Simplifying Research Search Engines WebDirectoriesWebDirectoriesMeta-SearchEnginesMeta-SearchEnginesOnlineDatabasesOnlineDatabases

14. Types of Online Searching Keyword Searches Boolean Operators Natural Language Forms-Based Searches

15. Effective Searching Read Instructions Read Instructions Observe Details Observe Details Review Options Review Options Vary Search Terms Vary Search Terms Adjust the Scope Adjust the Scope

16. Really Simple Syndication NewzCrawler Bloglines NewsGator FeedDemon Pluck News Aggregators (RSS) (RSS) Monitor Competitors Reach Customers

17. Business Information Systems Operations Information Operations Information Management Support Management Support

18. Operational Systems Transaction Processing Systems Control Office Automation Customer Relations

19. Management Support Systems Management Information Decision Support Executive Information Knowledge Management

20. Business System Technology Hardware Software Networks

21. Computing Hardware EquipmentEquipment ProcessingProcessing InputInput OutputOutput ComputersComputers ServersServers ClientsClients MainframesMainframes

22. Computing Software Operating SystemComputer Applications Word Processing Spreadsheets Desktop Publishing Database Apple Macintosh Linux Unix MS Windows

23. Networking Computers Central Servers Multiple Servers Peer-to-Peer Geographic Coverage Wide Area Network (WAN) Wide Area Network (WAN) Municipal Area Network (MAN) Municipal Area Network (MAN) Local Area Network (LAN) Local Area Network (LAN) The Internet

24. Current Networking Issues Digital Convergence Wireless Connections Bandwidth

25. Types of Wireless Connections Wireless fidelity (Wi-Fi) WiMAX Global positioning system (GPS) Bluetooth Short messaging service (SMS) Third generation (3G) Radio Frequency Identification (RFID)

26. Technology Issues for Managers Total Cost of Ownership Total Cost of Ownership Employee Training Employee Training Productivity Monitoring Productivity Monitoring The Human Touch The Human Touch Property Rights Information Overload Information Overload Privacy and Security Privacy and Security

27. Ensuring Privacy and Security Malicious Software Security Breaches Data Security

28. Protecting Property Rights Digital Products Digital Rights Management (DRM) Intellectual Property

29. Promoting Productivity Information Overload Categorize Information Control SPAM Visualize Data Misuse of Technology Minimize Lawsuits Monitor Access Protect Systems

30. Total Ownership Cost Training Employees The Human Touch More Technology Issues