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Introducing customer experience Liam Earney Managing the total cost of publication.

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Presentation on theme: "Introducing customer experience Liam Earney Managing the total cost of publication."— Presentation transcript:

1 Introducing customer experience Liam Earney Managing the total cost of publication

2 Jisc’s negotiations for offsetting agreements » Context › Current Jisc open access activity › Why do we want offsetting agreements in the UK? › Data on APC spend 2013-2015 » Experiences with offsetting agreements » Some principles for offsetting agreements » Challenges » Conclusions

3 Context

4 Jisc and open access Open Access4 Support throughout an article’s lifecycle from submission to use Policies Decision support Negotiations Discovery and access Usage reports Reporting tools Notification Community professional support

5 Why do we want offsetting agreements? » Designed to address a specific challenge facing UK research intensive institutions » The need to limit combined cost of APCs and subscriptions in hybrid journals › “Total cost of publication” » In spirit of Finch and Government response: “….a meaningful proportion of an institution's total [article processing charges] with a publisher to be offset against total subscription payments with that publisher".

6 Growth in APCs paid 2013-15 Based on data collected by Jisc from 15 UK HEIs. 2015 figures are estimates based on partial data. Source: Jisc Collections

7 Experiences with offsetting

8 Experiences » Working on offsetting proposals since start of 2014 » Agreements are pilots › Need to monitor changing environment › Need to see how effective the agreements are » A range of agreements in place: › Institute of Physics › Royal Society of Chemistry › Sage › Taylor and Francis › Wiley » Springer from October

9 Experiences » A variety of schemes › Offsetting APC spend against subscription costs › Credits against APCs based on total expenditure › APC vouchers based on level of subscription spend › “Flipped models” – subscription fees pay for APCs, small additional fee to cover access to content » Discounts of up to 90% » Models have different impact based on publisher

10 Some principles for offsetting agreements

11 Principles guiding offsetting agreements? » Challenge to Jisc Collections from UK libraries: › What is our ideal? › What constitutes a ‘good’ proposal? › How do we evaluate proposals? › How do we state our requirements proactively?

12 Principles » support the transition to full open access » ensure that publishers do not charge the same institutions twice, through the payment of subscriptions and APCs » not be restricted to institutions that subscribe to a publishers “big deal” » apply at the level of each subscribing institution » operate on a “cash basis”, rather than voucher basis » be available at the institutional level rather than just the individual researcher Offsetting systems should:

13 Attributes of schemes » Schemes are reviewed in light of the following attributes: › Degree to which they support the transition to OA › Affordability › Ease of administration › Transparency » Tensions between different attributes, but the first is seen as most important

14 Challenges and conclusions

15 Challenges » Hybrid publishers refusing offsetting agreements » Dynamic policy environment » Sustainability › Administration › Research funding at risk › Retreat from hybrid in absence of offsetting » Incentivising researchers and publishers › Price sensitivity › Take up

16 Conclusions » Too early to be certain of implications and impact › Data is sometimes contradictory » There is still huge interest in the progress of offsetting schemes » The success of offsetting schemes and the fate of hybrid open access are closely linked » Jisc wishes to see and promote all approaches that offer high quality, cost effective & sustainable transition to OA

17 Thank you Liam Earney Director of Jisc Collections Email: Liam.Earney@jisc.ac.ukLiam.Earney@jisc.ac.uk Available under CC-BY


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