1. LESSON 2.3 Expressive-Restrained Communication Styles

2. Focus Give examples of each of the following communication styles:
Direct:
Indirect:
Linear:
Circular:

3. Essential Questions
What is the difference between expressive and restrained communication styles?
How do expressive and restrained communication styles affect interactions between people?

4. Activating
What do you think is happening in this image? Be specific of what is in the image that makes you think what is happening.

5. What do you think is going on in this picture.
Be specific about what it is in the picture that makes you think what you think.

6. Our perceptions are guided to a large degree by our culture
Our perceptions are guided to a large degree by our culture. There is a reason why most of you in the classroom perceived the first picture negatively. The reason is, in the U.S. culture, we have been taught to adopt a more restrained communication style.
Describe the restrained communication style accepted in the U.S.
This is the communication style that most U.S. Americans feel comfortable with, especially in business settings. Since this communication style is the norm in the U.S., any deviation from it, in the context of the U.S. culture, is perceived negatively.

7. Activities Displays of Emotion Activity: 20 minutes View the video
2i0A
Fill in as many columns as possible on the handout. After the video is over, continue to fill in your table answering the questions.

8. Communication Patterns and Assumptions: 35 minutes
p_2007/resources/elliott.pdf
Communication patterns and assumptions activity handout.
Are you surprised by the final continuum?
What are your experiences that support the final arrangement of the continuum?
Have you had experiences that contradict this final arrangement?

9. Expressive-Restrained Communication Styles Research Activity: 20 minutes
Divide students into the Kiss, Bow, or Shake Hands (Morrison and Conaway, 2006) book groups. Based on the conversations that they have had today on the restrained-expressive communication style, as well as on their assigned reading from the book, ask each group to skim over the information about their country and write down the information that makes them think that their assigned country leans towards one communication style more than the other. Then ask each group to plot where they think their countries are on the expressive-restrained communication style continuum and use their notes to explain their decision.
Arabic-speaking World – tendency towards more expressive communication style Egypt (pp ) Kuwait (pp ) Saudi Arabia (pp ) Chinese-speaking World – tendency towards more restrained communication style China (pp ) Hong Kong (pp ) Taiwan (pp )) Spanish-speaking World – tendency towards more expressive communication style Colombia (pp ) Mexico (pp ) Spain (pp )

10. reflection
What is the difference between expressive and restrained communication styles?
How do expressive and restrained communication styles affect interactions between people?