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Customer Service Dept. MSC Club subscription procedure for Emerging Markets.

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Presentation on theme: "Customer Service Dept. MSC Club subscription procedure for Emerging Markets."— Presentation transcript:

1 Customer Service Dept. MSC Club subscription procedure for Emerging Markets

2 Customer Service Dept. Web form filling guide Confirmation email and E-card

3 3 WEB FORM FILLING GUIDE 1) Go on website www.mscclub.org www.mscclub.org -2)Click on the link (circlued in red)

4 4 WEB FORM FILLING GUIDE Global Website section: MSC Club - Click on Became a Member Subscription

5 5 WEB FORM FILLING GUIDE Global Website section: MSC Club/Became a Member form Web form filling suggestions: -select the correct country in the drop-down menu. -please be sure to correctly insert all manadatory information. -note that an unique email address can be utlized for each Club subscription ( i.e. You cannot subscribe more customers utilizing the same email address)

6 6 CONFIRMATION EMAIL AND E-CARD Club subscription confirmation email: Timing and Confirmation email/e- card: Within 7 days after the subscritpion request an automatic confirmation email will be sent to customer email address. Confirmation email contains: - MSC Club e-card* with member details. *It should be printed and showed to onboard staff in order to take advantage of MSC Club benefits

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